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Posted 1w ago

District Administrative Assistant

@ YMCA of Greater Louisville
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Louisville, Kentucky, United States
$18/hrOnsiteFull Time
Responsibilities:coordinating administration, supporting departments, processing billing
Requirements Summary:Excellent verbal, written and interpersonal skills; strong Microsoft Office and Outlook ability; organized, detail-oriented, able to multi-task, maintain confidentiality, and work occasional evenings and weekends.
Technical Tools Mentioned:Microsoft Office, Microsoft Outlook, Daxko
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Job Description

POSITION SUMMARY:

As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community. 



The District Administrative Assistant, under the direct supervision of the District Administrative Director, will take ownership of coordinating and executing various administrative functions for multiple YMCA branch locations. The incumbent will be responsible for providing support for Human Resources, Finance, Development and other Business Office Operations. The District Administrative Assistant will work collaboratively and cross-departmentally with Branch and Association Services teams to help increase organizational effectiveness, ensure successful mission delivery through programs and services, as well as exceptional member and employee experience.



ESSENTIAL RESPONSIBILITIES:




  • Uphold the mission and values of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.

  • Model the YMCA character and values of Caring, Honesty, Respect and Responsibility through your actions and conversations. 

  • Communicate our brand using the Y’s Voice of Genuine, Nurturing, Hopeful, Welcoming, and Determined. 

  • Assist Executive Leadership Team with board development, volunteer management and fundraising. 

  • Create an awesome new employee experience by efficiently completing new hire paperwork and setting up trainings for new employees.

  • Assist with member and program retention efforts by managing billing and collections (past due balances/returns).

  • Support branches in expense processing activities, in partnership with Finance.

  • Coordinate Office Supply and similar purchases for branch usage. 

  • Prepare weekly branch updates to keep Membership and Contact Center Teams informed.

  • Provide Branch Executives with monthly summary of Administrative metrics, where branch staff have direct responsibility (frequency of bank deposits, incident reports, overtime hours, etc.).

  • Perform and assist manage various membership and program tasks in Daxko (membership audits, membership invoicing, returned drafts, employee memberships, financial assistance, program set up, etc.) in a consistent, accurate and timely manner, resulting in high level of member and branch staff satisfaction.

  • Work collaboratively with the Operations Services Team to conduct various membership audits.

  • Assist with special operational projects as needed.

  • Make the Y a happy place by nurturing positive relationships with members, program participants, volunteers, vendors and staff.



IMPACT ON END RESULTS:

This position will have a positive impact on the overall effectiveness of the branches and serves as a critical partner and liaison to the Association Services, which helps in ensuring successful mission delivery through programs and services in the community. 

The effectiveness of this position is primarily measured by the satisfaction of members and staff, as well as a sound fiscal position of the organization.