About the Department

The Dual Credit Support Specialist provides individual and small group educational advisement and recruitment services to dual credit students concerning academic degrees, admission, registration, financial aid, and other outreach and support services. The Dual Credit Support Specialist provides all constituents a student-centered, customer service-friendly experience that supports the institutional mission and goals. The Dual Credit Support Specialist works closely with a variety of offices (on and off campus) and maintains good working relationships with all. Will work from office location and will be required to coordinate and/or facilitate on and off-campus recruitment opportunities. The Dual Credit Support Specialist is expected to exhibit positive energy and high enthusiasm for the vision and mission of the institution and dual credit objectives by being flexible and adaptive in recruiting events and presentations.

Position Duties

ESSENTIAL JOB FUNCTIONS

Serve as liaison between ISD Partners and Lamar State College Orange.
Collaborate with the Associate Dean of Off Campus Instructional Services to coordinate and implement various recruitment programs and marketing strategies for academic and technical dual credit pathways.
Create, package, monitor and distribute resource materials for student recruitment and retention.
Guide prospective new and current students in the awareness and planning of their educational career including the selection of the courses and programs of study.
Participate and/or facilitate on and off-campus registration and application activities.
Promote and represent the college at public events, promotional opportunities, marketing campaigns, business and committee meetings, publicity functions, and high school events, (i.e., awards ceremonies and other related occasions).
Assist in arranging on-site college visits for dual credit students and potential students.
Assist local district personnel with recruiting efforts for dual credit programs, including parent informational nights.
Work with the Associate Dean of Off Campus Instructional Services to coordinate the integration of dual credit programs with student services, academic affairs, and other areas of the college.
Assist with the creation of collateral for recruiting and information purposes.
Attend community and parent events for dual enrollment and ECHS partners.
Assist in the collection, processing, and tracking of paperwork required to enroll students into dual credit courses.
Stay abreast of current trends, and best practices as related to student services and the enrollment funnel.

OTHER JOB FUNCTIONS

Perform other duties as may be assigned.
Serve on committees as requested.

Minimum Qualifications

EDUCATION

Associate degree required. Bachelor’s degree preferred.

EXPERIENCE

At least one year of sales and/or recruiting experience. Skills in Microsoft Office applications. Three or more years of customer service experience, proficient skills in Banner, Blackboard, Argos, Excel preferred.

Other Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

Ability to interact cooperatively and productively with staff, faculty, students, and the public. Excellent interpersonal and customer service skills. Excellent oral and written communication, with knowledge of standard, academic English. Strong math/basic algebra skills, with ability and willingness to learn additional math topics. Good organizational skills. Comfortable using computers and proficient at most common technology functions (email, Internet search, working with electronic files and folders, online databases, etc.). Willingness to learn and follow safety procedures and comply with established college policies and regulations.

PHYSICAL REQUIREMENT

Requires constant movement and observation, operating computers and audiovisual equipment, as well as various other instructional and office machines.

SECURITY SENSITIVE

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215.

WORKING CONDITIONS

Normal office environment. Some evening and Saturday hours required.

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page.

Supplemental Questions

Do you have an Associates degree or higher

Required Question

Agency Information

Employer: Lamar State College Orange (TX)
Address: 410 Front Street

Orange, Texas, 77630
Website: https://www.lsco.edu/