Description

General Position Overview 

• Responsible for providing day-to-day leadership, coordination, and support for the Process Technician team to ensure consistent performance, quality, and operational readiness to produce quality products in a timely manner.   
• Continuous ownership of daily production performance of various SMT and electronics manufacturing equipment. 
• Have ability to interact with cross-functional teams in a professional and respectful manner. 
• Demonstrate skill set to adapt to a fast-paced, ever-changing environment. 
• Strong leadership and team building skills.  
• High individual level of quality, with proven contributions to the overall product quality. 
• Proficient at operating department’s automatic equipment, including testers. 

Essential Job Functions  

• Demonstrates SoundOff Signal’s Core Values in daily interactions with internal and external customers. 
• Serve as the primary point of contact and working lead for the Process Technician team. 
• Assign, coordinate, and monitor daily tasks to ensure production goals and labor standards are met. 
• Provide on-the-floor coaching, guidance, and technical support to technicians during production runs. 
• Support the leadership team by communicating team performance, issues, and improvement opportunities. 
• Lead by example in quality, professionalism, and adherence to company policies. 
• Assist in onboarding, training, and cross-training new and existing technicians across all processes. 
• Help maintain a positive, collaborative team environment and proactively address interpersonal or workflow issues. 
• Determine issues and potential problems with equipment and provide data driven corrective actions. 
• Proven ability to work with and follow directions from the Supervisor. 
• Willing to work overtime in support of the department if needed. 
• Ability to work with both internal and external customers. 
• Maintain files (spreadsheet or database) of problems. 
• Have a thorough understanding of all SoundOff Signal policies, procedures, and systems. 
• Willing and able to train others in all department processes. 
• Able to perform job consistently without excessive absenteeism or tardiness. 
• Other duties as assigned. 

Job Requirements 

• Associate degree or greater preferred.  Equivalent combination of education and experience may be considered. 
• Understand and operate complex computer controlled equipment. 
• Experience with SMT production operations. 
• Manage line changeovers between production runs. 
• Proficiently operate a PC and various programs like Microsoft Office. 
• Ability to successfully communicate with others within the company, as well as outside vendors. 
• Ability to understand and utilize information from data sheets. 
• Ability to work independently and efficiently without direct supervision. 
• Detail oriented. 

Physical Requirements 

• Able to lift up to 35 lbs.  
• Able to stand, sit, walk, bend, twist, rotate, and/or reach throughout an entire shift. 
• Must be able to accurately handle and assemble small parts.  

Working Conditions 

• Light manufacturing environment 
• Fast-paced, team-oriented environment 
• Low noise level in a temperature-controlled setting 
• Required to work shift hours (four 10-hour days or five 8-hour days) with occasional overtime