Posted 4d ago

Employee Benefits Account Manager

@ Insurance Center, Inc.
Wichita or El Dorado or Garden City or Emporia or Derby or Augusta or Arkansas City
OnsiteFull Time
Responsibilities:managing accounts, guiding clients, maintaining records
Requirements Summary:Minimum 2 years client service/account management experience in insurance or benefits; strong knowledge of health, dental, vision, life and disability plans; excellent communication and problem-solving; proficiency with Microsoft Office and CRM; detail-oriented.
Technical Tools Mentioned:Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
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Job Description
Job Overview

Welcome to Insurance Center, Inc., a cornerstone in Wichita, Kansas, dedicated to providing exceptional insurance solutions. We're looking for a warm and dedicated Employee Benefits Account Manager to join our close-knit team right here in Wichita. If you have a knack for building relationships and a passion for helping businesses and their employees navigate the complex world of benefits, you'll find a fulfilling home with us. We pride ourselves on creating a supportive environment where you can grow your career while making a real difference.

Benefits

Paid Time Off (PTO)

Vision Insurance

Dental Insurance

Health Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Requirements

Minimum of 2 years of experience in client service, account management, or a related field within the insurance or benefits industry.

Strong understanding of employee benefits programs (health, dental, vision, life, disability insurance).

Excellent communication, interpersonal, and problem-solving skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Ability to manage multiple accounts and prioritize tasks effectively.

Detail-oriented with a commitment to accuracy.

A positive attitude and a genuine desire to help people.

Responsibilities

Serve as the primary point of contact for a portfolio of employee benefit accounts, ensuring high levels of client satisfaction.

Guide clients through benefit plan options, enrollment processes, and policy renewals.

Respond promptly and effectively to client inquiries regarding benefits, claims, and policy details.

Collaborate with internal teams to resolve client issues and ensure seamless service delivery.

Maintain accurate and organized client records in the CRM system.

Proactively identify opportunities to enhance client relationships and service offerings.

Stay current with industry trends and legislative changes affecting employee benefits.

Remote Type:No
Job Type:Full-Time
Job Category: Customer Service Representative
Location:Wichita,KS,67203,US

About Us

ICI has offices in El Dorado, Wichita, Garden City, Emporia, Derby, Augusta, and Arkansas City, Kansas, specializing in Commercial, Home, Auto, Life, Health, and Employee Benefits. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the client first.

We are currently hiring. Apply today!