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Enrollment Services Coordinator for Testing and Evaluation Services

@ University of North Texas System
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Fort Worth, Texas, United States
OnsiteFull Time
Responsibilities:consulting faculty, coordinating testing, managing data
Requirements Summary:Bachelor's degree plus 3 years related experience (or equivalent), strong organizational and communication skills, proficiency with Word, Excel and database tools, experience advising faculty and managing assessment data.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Microsoft SharePoint
Job Description

Title: Enrollment Services Coordinator for Testing and Evaluation Services

Employee Classification: Enrollment Srvcs Coordinator

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-Divison of Student Affairs

Department: HSC-Division of Student Affairs-300300

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life, Career Readiness Center, Center for Academic Performance, Office of Care and Civility, Testing and Evaluation Services, International Services, Office for Disability Access, and Student Assistance Resource Center.

Position Overview

This position is part of the Division of Student Affairs at UNT Health within the Department of Testing and Evaluation Services. This position supports UNTH students and academic departments with a wide variety of student, course, program, and curriculum assessment activities including creating and administering assessments. This position provides primary support and guidance for other TES team members.

Minimum Qualifications

Bachelor's degree and three (3) years of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

  • A highly organized self-starter and an independent thinker with the ability to work collaboratively with fellow employees, faculty and staff.
  • Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive environment.
  • Possess strong computer skills and be proficient working with a wide range of software programs including Word, Excel, and database management tools.
  • Experience in support roles, interacting with clients from multiple levels of an organization.
  • Possess excellent interpersonal skills and proven written communication skills.
  • Excellent customer service skills.
  • Ability to set and adhere to strict deadlines.
  • Attention to detail and accuracy are a must.
  • Ability to maintain a positive attitude in a high paced and demanding environment is a must.
  • Ability to maintain flexibility (skills and attitude) toward assuming new responsibilities.
  • Confidence speaking before large groups.

Job Duties

  • Consult with and advise faculty from academic programs to develop effective student assessment solutions that meet a broad range of curricular goals.
  • Coordinate the TES testing schedule for all UNTH academic programs.
  • Facilitate the development and support of item categorization processes to provide valuable category-based performance feedback to students and faculty.
  • Lead projects related to the collection, tabulation, and analysis of student assessment data.
  • Responsible for coaching Specialists in prioritizing duties and distributing workload.
  • Plan, organize, and manage the training of new TES Specialists in the understanding and operation of computer-based testing processes and providing assessment support for academic programs.
  • Provide technical support to TES Specialists and Proctors.
  • Oversee testing operation details to ensure the security of all tests, test records, and student data. Ensure that classroom exams are adequately staffed for proctoring support.
  • Collaborate in the evaluation of TES policy, protocol and procedures related to student assessment and exam administration.
  • Coordinate the use of rubrics for student assessment solutions in collaboration with TES Director and Assistant Director. Ensure a consistent rubrics approach across all academic programs.
  • Explore new tools and technologies to expand the assessment of hands-on activities (i.e. OSCE and Physical Exams).
  • Support the UNTH course/faculty evaluation system. Collaborate with TES leadership to facilitate the student evaluation of all UNTH courses and faculty. 
  • Manage requests for specialized external assessments (i.e. COMSAE, CBSE, FBS, PACKRAT).
  • Manage student and faculty data initiatives including the TCOM Academic Progress Report (APR) and other dashboards.
  • Responsible for the TES SharePoint system including managing team member access and data.
  • Oversee new proctor onboarding. Manage annual compliance training for all hourly proctors.
  • Assist with approving proctor time. Maintain the TES website. Perform other duties as assigned.

Physical Requirements

  • Communicating with others to exchange information.
  • Lifting and Moving objects up to 20 pounds.
  • Sedentary work that primarily involves sitting/standing.
  • Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
  • Moving about to accomplish tasks or moving from one worksite to another.
  • Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

  • No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events. Occasionally required to come in before 8:00am to set up on exam days.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.