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Posted 2d ago

Enterprise Risk Management - Fraud Review Specialist - Full Time - Remote (AK, AZ, CA, FL, NV, TX, WA, WY)

@ Nuvision Federal Credit Union
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Phoenix or Alaska or Arizona or California or Florida or Nevada or Texas or Washington or Wyoming
$21-$38/hrRemoteFull Time
Responsibilities:processing claims, reviewing reports, preparing reports
Requirements Summary:1+ year fraud prevention experience or 2–3 years frontline banking/accounting; familiarity with debit/credit claims process, MS Excel, computer processing, detail orientation, and strong communication/member service skills. High school diploma or GED required.
Technical Tools Mentioned:Microsoft Excel
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Job Description

The purpose of this position is to enhance the safety and security of the credit union assets and provide superior member service.  The Fraud Review Specialist will work in conjunction with the Senior Fraud Review Specialist in reviewing early detection reports to prevent and mitigate fraud. Additionally, the Fraud Review Specialist will be responsible for receiving and processing member fraud/dispute claims. This position provides value to the Credit Union by reducing losses and resolving card holder disputes in an expedient manner. 

Responsibilities: 

  • Receive and process incoming fraud/dispute claims.  
  • Review System Generated Fraud Reports for potential suspicious activity   
  • In conjunction with the Senior Fraud Review Specialist, prepare periodic reports regarding the status of credit union assets and assist with fraud related budget projections, historical analysis and forecasting trends 
  • Treats all co-workers and members with respect. 
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner. 
  • Other related duties as assigned. 
  • Maintains member and other sensitive information with confidentiality. 

Qualifications:

  • 2-3 years’ experience in banking frontline, accounting or teller operations or 1 year experience in banking fraud prevention. 
  • Familiarization of the debit and credit fraud claims process 
  • Computer processing skills
  • MS Excel familiarization
  • Detail oriented 
  • Strong communication skills and excellent member service skills 


Education: High School Diploma or GED, some college 

Website: nuvisionfederal.com/careers


Pay scale by applicable geographic work location:

  • Alaska: Min $23.88 - Mid $29.85 - Max $35.82
  • Arizona: Min $21.05 - Mid $26.31 - Max $31.58
  • Florida: Min $20.66 - Mid $25.83 - Max $30.99
  • Nevada:  Min $21.54 - Mid $26.92 - Max $32.31
  • Northern California: Min $25.34 - Mid $31.68 - Max $38.01
  • Southern California: Min $23.88 - Mid $29.85 - Max $35.82
  • Texas: Min $20.66 - Mid $25.83- Max $30.99
  • Washington: Min $24.46 - Mid $30.58 - Max $36.70
  • Wyoming: Min $21.15 - Mid $26.44- Max $31.72

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. 


Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Flexible Spending Account
  • 401(k) Matching
  • Paid Time Off
  • Training Provided
  • Tuition Reimbursement 


California Employee Privacy Notice:
https://nuvisionfederal.com/disclosures/c