Role Summary

This role serves as a senior technical leader bridging strategic partnerships and enterprise solution architecture. The position combines partner-facing technology leadership with hands-on solution design, responsible for shaping and delivering complex, multi-service solutions that integrate internal platforms with partner technologies.

The role directly supports revenue growth, joint go-to-market execution, and large-scale client transformation initiatives.

Key Responsibilities:

Partner Technology & Alliances

• Act as the technical lead for strategic technology and consulting partners
• Define and drive joint solution architectures and integrated offerings
• Align partner capabilities with internal platforms and services
• Lead co-innovation efforts and development of reusable partner-enabled solutions

• Serve as a technical advisor to partner executives and internal stakeholders

   

Solution Architecture & Client Engagement

• Design and deliver end-to-end enterprise solutions across digital operations, CX, automation, and platform services
• Translate client requirements into scalable architectures and operating models
• Work with the SA team on solutioning for strategic pursuits, including RFPs, proposals, and executive presentations

• Engage directly with clients to identify transformation and modernization opportunities

   

Revenue & Deal Support

• Partner with Sales Executives and Client Partners to shape and win complex deals
• Drive technical solution strategy, differentiation, and risk mitigation
• Align solutions to measurable business outcomes and client value

Standardization & Innovation

• Develop shared services architectures and reusable solution assets
• Promote consistency across architecture, integration, and deployment models
• Identify emerging technologies and drive partner-led innovation opportunities 

Qualifications

Required Experience

• 10+ years in enterprise architecture, solution design, or technical consulting
• Experience working with technology partners and alliances in a client-facing capacity

• Proven track record supporting complex sales pursuits and solution delivery

   

   

Technical Expertise

• Cloud architecture (Azure, GCP, hybrid environments – Compute / Network / Storage / Security)
• Integration architecture (APIs, platform ecosystems)
• Data, automation, and workflow solutions
• Experience designing multi-service or BPaaS solutions 

Leadership & Communication

• Ability to engage executive and technical stakeholders
• Strong collaboration across sales, product, delivery, and partner teams
• Effective at translating business needs into technical solutions