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Posted 2w ago

Experienced Auto Service Advisor - Up to 5K Sign-On for qualified candidates

@ Kunes Auto & RV Group
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Sterling, Illinois, United States
$60k-$100k/yrOnsiteFull Time
Responsibilities:greeting customers, preparing orders, scheduling appointments
Requirements Summary:2+ years dealership service advisor experience, strong communication and organizational skills, proficiency with computer systems and service scheduling software, valid driver’s license and clean driving record.
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Job Description

Description

About Kunes Auto Group:
Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first!


Job Summary:

Kunes Auto Group is seeking a customer-oriented, Experienced Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You’ll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.



Key Responsibilities:

  • Greet customers warmly, assess their vehicle concerns, and record their needs.
  • Prepare detailed repair orders, including labor and parts estimates, for customer approval.
  • Communicate with customers about inspection results and recommend necessary corrective actions.
  • Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
  • Schedule service appointments, ensuring a seamless and efficient process.
  • Maintain high customer satisfaction standards by addressing concerns promptly.



Requirements

Qualifications:

  • 2+ years prior Service Advising experience in a dealership is required.
  • Strong communication and organizational skills with attention to detail.
  • Ability to multi-task is key
  • Proficiency with computer systems and service scheduling software.
  • Valid driver’s license and clean driving record.

Compensation:

  • $60,000.00 - $100,000.00 based on experience
  • Up to $5000.00 Sign on for qualified candidates

What We Offer:

  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holiday pay.
  • Employee discounts on vehicles, parts, and services.
  • Ongoing training and development opportunities.
  • A supportive, team-oriented work environment with room for career growth.
  • Daily Pay Program

Join the Kunes Auto Group Family! If you’re passionate about providing exceptional customer service and thrive in a fast-paced environment, we’d love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career! Kunes Auto Group is an Equal Opportunity Employer.