About the Department

Effective 6/30/2013, positions within the City of Roanoke which contain "Social Work" will be reclassified to "Family Services". This change is being made to comply with The Code of Virginia § 54.1-3709. 

The City of Roanoke is seeking a Family Services Aide to perform human support work in providing a variety of services for agency clients. This position requires a high school diploma or general education degree (GED); experience and/or training in the human services field; or equivalent combination or education and experience. Applicants must have possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. Bilingual, Spanish/English speakers encouraged to apply. 

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

 This is a non-exempt position.

Position Duties

Performs human support work in providing a variety of services for agency clients. Provides transportation of children and youth for visitation and appointments. Facilitates client access to service resources, e.g. clinic, doctor, counseling, vocational, recreational, etc. Supplies information about agency and/or community resources and facilities to neighborhood residents. Provides supportive services to homebound clients (elderly/sick). Instructs groups and/or individuals in homemaking and/or parenting skills as needed. Verifies data, assists clients in making arrangements for various services. High school diploma or general education degree (GED); experience and/or training in the human services field; or equivalent combination of education and experience. Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia.  Bilingual, Spanish/English speakers encouraged to apply.   

Minimum Qualifications

Family Services Aide Job Description (Adult Services/Adult Protective Services
Provides supportive services to homebound clients (elderly/sick). Instructs groups and/or individuals in homemaking and/or parenting skills as needed. Verifies data, assists clients in making arrangements for various services. Prepares and maintains files, mailing lists, and records. Prepares closed case files for storage and purges outdated files and materials. High school diploma or general education degree (GED); experience and/or training in the human services field; or equivalent combination of education and experience. Must possess a valid appropriate driver's permit issued by the Commonwealth of Virginia. Bilingual, Spanish/English speakers encouraged to apply.

Other Qualifications

SUMMARY
Performs  human support work in providing a variety of services for agency clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Facilitates client access to service resources, e.g. clinic, doctor, counseling, vocational, recreational, etc

Supplies information about agency and/or community resources and facilities to neighborhood residents
Provides transportation for children and youth for the purposes of visitation and appointments.

Provides supportive services to homebound clients (elderly/sick)

Instructs groups and/or individuals in homemaking and/or parenting skills as needed

Verifies data, assists clients in making arrangements for various services

Assists Family Services Specialist and/or  Family Services Supervisor in determining client needs, monitors case progress and maintains dictation of activities

Provides testimony in court as needed



SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

Benefits

N/A

Agency Information

Employer

City of Roanoke, Virginia

Address

215 Church Avenue S.W. Rm 212








Roanoke, Virginia, 24011

Phone

540-853-2231

Website

http://roanokeva.gov/jobs