Job Title: Field Supervisor
Department: Security
Reports To: Director of Operations / Regional Manager
Location: Field-Based

Job Summary

The Field Supervisor is responsible for overseeing day-to-day field operations and ensuring security personnel are properly staffed, trained, licensed, and compliant with company policies and client requirements. This role serves as a liaison between field staff, clients, and senior management to maintain high-quality security services.

Essential Duties & Responsibilities

Operations & Staffing

Oversee daily field operations across assigned client sites
Ensure all posts are properly staffed and covered
Conduct regular site inspections and performance evaluations
Respond to emergencies, incidents, and call-offs

Personnel Management

Supervise, coach, and evaluate of security officers
Enforce attendance, communication, uniform, and conduct standards
Assist with hiring, onboarding, training, and disciplinary actions
Maintain consistent communication with field personnel

Compliance & Reporting

Ensure compliance with local, state, and federal security regulations
Verify and maintain required licenses and certifications
Review incident reports, daily activity logs, and documentation
Support investigations and corrective actions

Training & Quality Control

Ensure personnel meet licensing and training requirements
Conduct quality assurance audits
Recommend operational and training improvements

Administrative Duties

Assist with scheduling & timekeeping
Coordinate with HR on employee documentation
Prepare operational reports for management

Required Qualifications

Minimum 3–5 years of experience in security operations or field supervision
Proven leadership and personnel management skills
Strong communication, organizational, and problem-solving abilities
Ability to work flexible hours, including nights, weekends, and holidays
Valid driver’s license and reliable transportation

Licensing & Certification Requirements (Required)

Active Guard Card in good standing
Valid License to Carry / Firearms Permit as required by state law
Ability to maintain all required licenses throughout employment
CPR / First Aid certification (preferred or required within designated timeframe)

Preferred Qualifications

Prior law enforcement experience (local, state, or federal)
Prior military service (any branch), especially in leadership or security roles
Experience managing armed security personnel
Knowledge of emergency response protocols

Physical & Work Requirements

Ability to stand, walk, and patrol for extended periods
Ability to respond quickly in emergency situations
Ability to lift up to 25–50 lbs
Field-based role with some administrative office duties

Performance Expectations

Reliable attendance and consistent communication
Compliance with licensing and regulatory requirements
Professional conduct and leadership at all times
High-quality service delivery and client satisfaction