BASIC FUNCTION:

The Financial Counselor provides point-of-care service to register patients for hospital inpatient and emergency department services. This role accurately collects relevant patient and billing information to ensure the hospital collects revenue. The Patient Navigator enters collected information into the hospital information system, as well as updating previously entered information as needed. Additionally, this role leverages criteria to proactively identify patients requiring financial assistance and assists patients in utilizing these programs.

 

SHIFT DAYS/HOURS:

7:00 AM to 4:00 PM, Monday through Friday; Hours are subject to change based on business necessity.