As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.
Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.
The right candidate should exhibit and be willing and able to:
- Exhibit professionalism and trustworthiness
- Navigate multiple systems while interacting with members and processing transaction services.
- Exercise active listening skills.
- Cross-sell credit union products, services and promotions.
- Meet or exceed assigned job production guidelines.
Desired Skills:
- Banking, financial and cash handling background preferred.
- Ability to set priorities and multitask.
- Ability to handle sensitive information with discretion.
- Excellent verbal and written communication skills
- Proven record of providing both internal and external customer service
- Attention to detail
Qualifications:
- High School Diploma or Equivalent
- Previous experience in customer service and/or cash handling is preferred.
- One year of experience as a credit union or bank teller preferred.
Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.