Founded in 1922, the Mitchell Auto Group has excelled over the past 95 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career.
Today's automobiles employ state of the art technology that requires regular maintenance, software updates and repairs to perform at the highest level. Customers need a consultant to coach them through the maintenance of their vehicle.
Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated into a state of the art facility to better serve our customers.
We are looking for one individual with experience as a Service Advisor to join our team. A track record of high Customer Satisfaction is a must for this position.
What We Offer
- Medical, Dental & Vision Insurance
- Basic Life Insurance
- 401k
- Accident and Critical Illness Insurance
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused