Posted 13h ago

Front Desk Agent

@ Laxmi Hospitality
Missoula, Montana, United States
$16-$18/hrOnsiteFull Time
Responsibilities:welcoming guests, processing check-ins, handling reservations
Requirements Summary:High school diploma/GED preferred; customer service or hospitality experience a plus but not required; basic computer/tablet proficiency; strong communication and multitasking skills; will train.
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Job Description
Front Desk Agent — Motel 6

About the Role
We’re looking for a friendly, reliable Front Desk Agent to be the face of our Motel 6 property. You’ll be the first and last impression for every guest, handling check-ins and check-outs, answering questions, and making sure each stay starts on the right foot.

Key Responsibilities
Welcome guests warmly and efficiently process check-ins and check-outs
Handle reservations via phone, online systems, and walk-ins
Respond to guest inquiries, requests, and complaints in a professional and timely manner
Process payments and maintain accurate cash drawer/accounting
Communicate with housekeeping and maintenance to ensure room readiness
Follow all Motel 6 brand standards, safety, and security procedures
Perform night audit duties as assigned

What We’re Looking For
High school diploma or GED preferred
Prior customer service or hospitality experience a plus, but not required — we’ll train the right person
Strong communication skills and a positive, can-do attitude
Ability to multitask in a fast-paced environment
Basic computer / tablet proficiencies