Posted 6h ago

Front Desk/Call Center Specialist

@ Plaza OBGYN
Houston, Texas, United States
OnsiteFull Time
Responsibilities:welcoming patients, scheduling appointments, answering calls
Requirements Summary:2 years OBGYN front desk/call center experience, proficiency with E-Clinical, experience with high phone volume, scheduling, insurance verification, strong communication and multitasking skills.
Technical Tools Mentioned:E-Clinical
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Job Description
We are seeking to hire a multi-tasking and customer-focused. front desk specialist to join our team.

The ideal candidate will be proficient in both front office and call center duties, ensuring the smooth operation of the practice. Previous experience in an OBGYN office is needed.

The candidate will Excel in welcoming patients, scheduling appointments and managing administrative tasks. Also the candidate will demonstrate exceptional communication skills and prioritize patient satisfaction. Experience in electronic health records and insurance verification is expected.

Experience with handling a large volume of phone calls is needed. They include making appointments and taking messages for the doctors.

We understand the importance of finding a team member who is compassionate, detail-oriented, reliable and can multi-task.

We expect the candidate to make a positive impact on patients' experience.

Requirements:
  • Two years of experience in an OBGYN  Medical front desk/call center.
  • Experience with E-Clinical.
  • Salary is based on experience.
  • Excellent benefits including PTO time and Health insurance.