Front Desk Receptionist / D.O.F.I. (Director of First Impressions)

At HealthCARE Express, we know that a great patient experience starts long before a provider enters the room. That's why we're looking for a friendly, dependable, and service-minded Front Desk Receptionist / D.O.F.I. (Director of First Impressions) to join our team.

In this role, you'll be the first point of contact for patients, visitors, and callers. Whether you're greeting someone at the front desk, helping with registration, or answering questions over the phone, you'll play an important part in creating a positive experience for every person who walks through our doors.

What You'll Do

• Welcome and check in patients
• Answer incoming phone calls and assist callers
• Verify insurance and update patient information
• Collect payments and process transactions
• Scan and upload documents into patient charts
• Support daily front office operations
• Assist teammates as needed to help the clinic run efficiently

We're looking for someone who enjoys working with people, stays organized under pressure, and can balance multiple tasks throughout the day. Strong communication skills, attention to detail, and a positive attitude are essential.

Previous healthcare or medical office experience is helpful, but not required. If you have excellent customer service skills, are comfortable using computers, and are eager to learn, we'd love to meet you.

Schedule & Compensation

• $18 per hour
• 12-hour shifts (8:00 AM to 8:00 PM)
• Rotating weekends (8:00 AM to 4:00 PM)
• 30+ hours per week

Benefits
We offer a comprehensive benefits package that includes health, dental, and vision insurance, life insurance, short- and long-term disability coverage, accident and critical illness insurance, Benefit Time Off (BTO), and bereavement leave.

Why HealthCARE Express?

HealthCARE Express operates clinics across Texas, Arkansas, Oklahoma, and Louisiana. We are committed to delivering 5-star patient care while fostering a workplace built on teamwork, personal growth, positivity, and support.

If you're looking for an opportunity where you can make a difference every day and be part of a team that values both hard work and having fun, apply today!