Posted 2w ago

Front Desk Receptionist

@ Align ENT + Allergy
Bala Cynwyd, Pennsylvania, United States
OnsiteFull Time
Responsibilities:greeting patients, checking in, answering calls
Requirements Summary:High school diploma or equivalent; prior receptionist or customer-facing experience; strong communication, interpersonal, organizational skills; proficiency with computer systems and electronic medical records; reliability and professionalism.
Technical Tools Mentioned:Electronic Medical Records (EMR)
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Job Description

Description



Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.



Responsibilities




  • Greet patients and visitors with a warm and welcoming demeanor.

  • Check-in patients, verify their information, and update electronic medical records accurately.

  • Answer phone calls, address inquiries, and transfer calls to appropriate personnel.

  • Schedule and confirm patient appointments, ensuring efficient time management.

  • Assist patients in completing necessary forms and understanding office policies.

  • Collect patient co-pays, process payments accurately, and maintain proper documentation.

  • Maintain the cleanliness and organization of the reception area.

  • Coordinate with medical staff to optimize patient flow and use of resources.



 



Benefits



 



We offer a comprehensive benefits package:




  • Medical, dental and vision insurance

  • 401k plan with employer contribution

  • Company paid Life, short term and long-term disability

  • Generous Paid Time Off

  • Paid holidays plus two floating holidays per year

  • Voluntary benefits including pet insurance!