In this position the employee
is responsible for overseeing daily front-of-house operations to ensure
exceptional guest experiences, smooth team coordination, and alignment with
Stockmen’s standards. This role requires a strong leader who can manage
scheduling, payroll, ordering, and employee relations while maintaining clear
communication with the General Manager, HR, the Executive Chef, and Corporate
F&B.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A review of this description has excluded the marginal functions of
this job which are incidental to the performance of fundamental job
duties. All duties or requirements are
essential job functions. This job
description in no way states or implies that these are the only duties to be
performed by the employee occupying this position. Employees will be required to follow any
other job-related instruction and to perform any other job-related duties
requested by their supervisor. This
document does not create an employment contract, implied or otherwise, other
than an “at will” employment relationship.
Payroll & Scheduling
• Complete
payroll every two weeks by 9:00 AM.
• Update
Paylocity daily.
• Prepare
weekly schedules in Paylocity and maintain copies on the local drive.
Ordering & Inventory
• Place FOH
food and supply orders on Mondays and Thursdays by 3:00 PM.
• Conduct
monthly inventory in partnership with the Chef on the last day of each month.
Operations & Guest Experience
• Expedite
at the window to ensure food is served accurately, efficiently, and up to
Stockmen’s quality standards.
•
Communicate with the General Manager, HR, the Chef and Corporate F&B,
regarding operational needs and staff matters.
• Act as a
point of contact for guest and employee feedback, pursuing changes through the
appropriate channels.
Leadership & Team Development
• Provide
coaching and performance reviews in collaboration with HR and the GM.
• Ensure
early outs, late starts, and call-ins are reported to the MOD for logging.
• Lead by
example with a positive, encouraging presence for both guests and employees.
•Take ownership of successes and challenges within the FOH team.
QUALIFICATION REQUIREMENTS:
To
perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
·
Must have a
pleasant personality, team oriented and enjoy working with and assisting
people.
·
Must be available
to work weekends and holidays.
·
Maintain
professionalism while fostering a supportive and motivated team environment.
Education and/or Experience: High school or equivalent.
Mathematical Skills: Basic math
such as additions, subtraction, multiplication and division.
Reasoning Ability: Ability to
solve practical problems and deal with customer complaints.
PHYSICAL
DEMANDS:
The
physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While
performing the duties of this job, the employee is regularly required to lift
objects up to 50 lbs. and must be able to walk, bend and stand for long periods
of time.
TOOLS, EQUIPMENT, ELECTRONIC DEVICES,
AND SOFTWARE:
The
machines, tools, equipment, electronic devices, and software listed below are
representative of those that must be utilized to perform the essential
functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Utilizes
personal computer, calculator, telephone, and copier and fax machine.