Posted 1d ago

Front Office Assistant

@ Adelante Healthcare
Surprise, Arizona, United States
OnsiteFull Time
Responsibilities:greeting patients, scheduling appointments, verifying insurance
Requirements Summary:High school diploma/GED, CPR/AED for healthcare professionals, Level One Fingerprint Clearance Card (AZ) for behavioral health sites, basic Windows and MS Office skills, strong communication, math, multitasking, and problem-solving ability.
Technical Tools Mentioned:Microsoft Windows, Microsoft Office, EPM, PM, Electronic Health Record (EHR)
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Job Description

POSITION SUMMARY

The Front Office Assistant position provides direct customer service to patients. Duties include but are not limited to check-In and check-out of patients via EPM, verifies insurance eligibility, provide cashier services. Schedule and confirm patient appointments. Answer incoming phone calls. All clerical activities, office supply maintenance and scanning of medical records.

 

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

 

OUR CORE VALUES

  • Inclusion
  • Nurture
  • Service
  • Purposeful
  • Integrity
  • Resilient
  • Engaged