• • Medical Office experience strongly recommended
  • Responsible for patient scheduling, registration, medical records, data entry and processing, and cash posting
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Welcomes visitors/patients by greeting them, in person, on the telephone, or through our patient portal; answering or referring inquiries.
  • Responsible for collecting patient information, including payments.
  • Promoting excellent customer service
    

• • Maintains and manages filing and organizational systems for the practice
  • Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.