Millennium Healthcare Services is seeking a Front Office Medical Assistant to join our team! This is a full time, in-office position with a schedule of Monday-Friday 9:00AM-5:30PM.

Position Summary:

The front office medical assistant provides non-clinical support to patients, clinical staff, and providers by facilitating various clerical and administrative tasks, depending on department assigned. Responsibilities include, but are not limited to: triage incoming calls, update and verify patient demographics, verify insurance eligibility, schedule new and missed appointments, order patient supplies, etc. Back office experience is required. This is a full-time, in-office position.

Responsibilities:

• Performs administrative, clerical, and operational tasks


• Provides excellent customer service to providers and patients


• Ensures correct demographic information is on file


• Schedules appointments


• Collects necessary forms and information prior to the start of a patient's care


• Verifies insurance eligibility


• Verify necessary documentation within a patient's chart


• Follow up with pending items and tasks


• Answer and triage incoming calls


• Checks tasks and messages for daily action items from providers


• Other duties as assigned.

Requirements:

• Customer service skills, required


• Bilingual in Spanish/English, preferred


• Back office experience, required


• Valid medical assistant certification, required


• Experience in a fast paced environment


• Skills/experience:


• Work in any healthcare setting, preferably at least 2 years in a home health office setting


• Be familiar with common front office duties (registering patient accounts, scheduling appointments, general customer service, etc.)


• Experience with verifying insurance coverage for HMO, PPO, Medi-Cal, Medicare plan


• Be familiar with navigating an EMR system


• Have great customer service


• Order medical supplies


• Care for patients


• Be outgoing and energetic and enjoy working at a busy office


• Bilingual English / Spanish preferred


• Valid Medical Assistant Certification (Preferred)?

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

401(k)

• Dental insurance


• Employee assistance program


• Health insurance


• Paid time off


• Vision insurance

Medical specialties:

• Home Health

Schedule:

• 8 hour shift


• Monday to Friday, 9:00am-5:30pm

Work setting:

In-person

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