Shift:                      Day; with some occasional early evening hours

Status:                  Full-time; 8 shifts (72 hours) per biweekly pay period

Weekends:           No

Holidays:               No

This is support staff for our Physicians and Nurse Practitioners. Previous experience working in a Physician Practice setting is preferred. This position reports to the Practice Manager.

Qualifications/Experience:

·         Certification as a Medical Assistant (CMA) required.

• CPR/BLS required within 90 days of hire.
• 3 to 5 years previous experience working in a physician practice setting is preferred.

·         Prior experience with an Electronic Health Record system.

Responsibilities:

• Demonstrates ability to exercise effective clinical reasoning related to the assessment, care, delivery and evaluation of patients of all ages.
• Demonstrates excellent customer service skills.
• Portrays a professional, courteous, and helpful attitude to all customers.
• Demonstrates effective communication skills to facilitate patient knowledge and understanding.
• Effectively communicates with physicians, co-workers, patients, and families.
• Demonstrates effective problem solving skills in role and shows initiative to meet needs of provider, team members and patients without direction.
• Demonstrates excellent ability to work with the public and individuals of varying ages.
• Collaborates and establishes a good working rapport with Office Providers and all internal/external customers in order to achieve maximum productivity and efficiency.
• Serves as a liaison between clients and Office Providers.
• Demonstrates competency with applicable policies and procedures as outlined in the Orientation Program prior to the completion of orientation.
• Required to become skilled in the EPIC Electronic Health Record System.
• Performs other duties as needed.
• Ability to travel and learn at all MHMG offices.

Skill/Ability:

• Ability to work independently and as a team player, to exercise good judgment and successfully manage a variety of tasks.
• Ability to think critically including interpretation, analysis, and evaluation.
• Ability to work in a fast-paced environment and to prioritize care in handling various patient loads.
• Computer and keyboarding skills.
• Occasionally lifts and carries weights up to 50 pounds.