HiringCafe
Posted 1d ago

General Clerk III

@ TeleSolv Consulting
View All Jobs
Dulles, Virginia, United States
$25/hrOnsiteFull Time
Responsibilities:greeting applicants, verifying identity, scheduling interviews
Requirements Summary:U.S. citizen, able to obtain/maintain Tier 4 Public Trust, HS diploma/GED, 2 years administrative/customer-facing experience, 2 years Microsoft Office experience, willing to complete background check and disclose COVID-19 vaccination status.
Technical Tools Mentioned:Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft Visio
Save
Mark Applied
Hide Job
Report & Hide
Job Description
TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation.

This is an ONSITE position based in Dulles, VA.

Responsibilities:

  • Greet and check-in applicants.
  • Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
  • Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
  • Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.
  • Check applicant-supplied information by accessing government databases.
  • Provide performance reports.
  • Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
  • Schedule interview appointments in the Trusted Traveler Programs Internal.
  • Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
  • Assist the public with membership card activation.

Requirements:

Minimum Requirements:
  • U.S. Citizen.
  • Willing to go through an intense background check 
  • Active Tier 4 Public Trust, or the ability to obtain and maintain one.
  • High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
  • Two (2) years of general administrative experience with customer interface.
  • Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
  • Two (2) years of related undergraduate study may substitute for experience.
  • Able to disclose COVID-19 vaccination status and abide by contract/department’s COVID-19 guidance when accessing any facility.