About Company:
Joe's Stone Crab Restaurant is a landmark Miami Beach dining destination with more than a century of history and tradition. Known for its iconic stone crab and warm hospitality, Joe's has become a must-visit stop for guests from around the world. The restaurant’s culture is rooted in a passion for great food, strong family values, and lasting relationships with guests and team members. Generations of owners and employees attribute Joe’s enduring success to a spirit of teamwork, loyalty, and community. The team is committed to delivering memorable dining experiences while honoring the restaurant’s rich legacy.
Why Joe’s is a Great Place to Work
A Legendary Institution – Joe's Stone Crab has been a cornerstone of hospitality in Miami Beach for over a century, known for excellence and tradition.
Pride in Hospitality – Our team shares a commitment to genuine service and creating memorable experiences for guests.
Strong Team Culture – Many employees build long careers here, creating a supportive environment built on teamwork and respect.
Opportunity to Grow – We believe in developing our people, giving employees the chance to learn, grow, and build meaningful careers in hospitality.
A Place That Values Hard Work – Dedication, professionalism, and reliability are recognized and appreciated.
About the Role:
The General Manager is a full-time, on-site leadership role based in Miami Beach, FL, responsible for overseeing all aspects of daily restaurant operations. This role manages front-of-house and back-of-house teams, ensuring exceptional guest service, smooth shifts, and adherence to company standards. The General Manager monitors financial performance, including budgeting, sales, labor, and cost controls, while identifying opportunities to improve profitability. Responsibilities include staffing, scheduling, training, performance management, and fostering a positive, inclusive workplace culture. The General Manager also ensures compliance with health, safety, and regulatory requirements, addresses guest feedback, and collaborates with ownership and leadership to support strategic initiatives and uphold the Joe’s Stone Crab brand.
Qualifications:
- Proven experience in restaurant or hospitality management, overseeing both front-of-house and back-of-house operations.
- Strong leadership, team-building, and people management skills, with the ability to coach, mentor, and retain staff at all levels.
- Solid financial acumen, including budgeting, forecasting, cost control, and analysis of key performance metrics.
- Exceptional guest service, communication, and conflict-resolution skills, with a focus on creating memorable guest experiences.
- Knowledge of food safety, sanitation, and workplace safety standards, with a commitment to regulatory compliance.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, in a high-volume environment.
- Proficiency with restaurant management systems, POS platforms, and basic office software.
- Experience in a high-end, high-volume restaurant or similar hospitality environment is strongly preferred.
- High school diploma or equivalent required; bachelor’s degree in Hospitality Management, Business, or a related field is a plus.
- Demonstrated commitment to inclusivity, collaboration, and maintaining a respectful, diverse workplace.
Benefits:
- Health & Wellness - Medical, Dental & Vision
- PTO
- Discounted Meals
- Growth Opportunities
- 401(k) Plan with Company Match
- Profit Sharing