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Posted 18h ago

Health Care Enrollment Navigator (3744)

@ Center for Family Services
Cherry Hill or Voorhees or New Jersey
HybridFull Time
Responsibilities:conducting outreach, assisting enrollment, providing education
Requirements Summary:Bachelor's in human services or 2+ years working with program population; must pass state Navigator certification, have valid driver's license and vehicle; strong communication and customer service; bilingual Spanish preferred.
Job Description

*Sign-On Bonus
Take advantage of our new sign-on bonus! Center For Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location: Cherry Hill, NJ (hybrid) (In-Person and Remote)

Job Status: Full Time

Center For Family
Services is seeking a responsible and organized individual to fill the Full
Time Health Care Enrollment Navigator position for the Navigator Exchange Program. The
Navigator Exchange Program provides trained Navigators to assist people in
obtaining health coverage throughout New Jersey.  The Navigator
will assist in promoting the ACA Exchange and NJ FamilyCare to consumers as well as assist with eligibility, plan selection
and enrollment in all of the insurance affordability programs.

Duties and
Responsibilities:

  • Conduct outreach and public education activities to
    raise awareness about the Marketplace and the full range of health
    insurance coverage options.
  • Maintain expertise in eligibility policy and
    procedures, enrollment, and program specifications.
  • Provide information and services in a fair, accurate,
    and impartial manner. Such information must acknowledge other health
    programs.
  • Facilitate selection of a Qualified Health Plans.
  • Make referrals to any applicable office of health
    insurance ombudsman, consumer assistance program (CAP), or other state
    agency(ies) that can help enrollees with a grievance, complaint, or other
    questions.
  • Provide information in a manner that is culturally and
    linguistically appropriate to the needs of the population being served by
    the Exchange, including individuals with limited English proficiency, and
    en­sure accessibility and usability of naviga­tor services by individuals
    with disabilities.
  • Meets with Program Director regularly to evaluate
    outreach and enrollment efforts.
  • Performs other related duties as assigned.

Requirements:

  • Bachelor's degree in Human Services field and/or
  • At least two years' experience working with program
    population
  • Ability to communicate effectively to program
    population
  • Customer service experience and excellent verbal and
    writing skills
  • Ability to pass and maintain annual state Navigator
    certification
  • Bilingual speaker in English and Spanish is preferred
  • Knowledge of public health access, ACA, healthcare.gov
    preferred
  • Experience working with underserved populations
    preferred
  • Current driver's license with a driving record of at
    least three years
  • Vehicle with current insurance and registration

Benefits:
At the Center for Family Services our employees are our greatest resource and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

  • Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday
  • 401k Plan
  • Medical insurance plan options
  • Dental & Vision Insurance
  • Prescription Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Health & Wellness Activities
  • Ongoing Training & Professional Development Opportunities
  • Opportunity for advancement

About Employment at Center For Family Services Apply and get hired at Center For Family Services, a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together, our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit the Center For Family Services website at www.centerffs.org.

Disclaimer Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits package.



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