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Posted 8h ago

Heavy Equipment and Customer Repair Coordinator

@ Skyworks
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Henrietta, New York, United States
$24-$28/hrOnsiteFull Time
Responsibilities:assisting customers, responding inquiries, maintaining records
Requirements Summary:Provide customer support, respond to inquiries, maintain records, and perform equipment repair; knowledge of construction equipment preferred.
Job Description

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences.

Our Rochester branch needs a Heavy Equipment and Customer Repair Coordinator. 

In this position the candidate will assist our customers by: 

  • Maintaining a positive, empathetic, and professional attitude 
  • Responding to customer service inquires and issues in a timely manner.
  • Knowing our products inside and out to answer customer questions.
  • Maintaining accurate records and documenting customer service activities.
  • Ensure customer satisfaction and provide professional customer support.

Knowledge of construction equipment is preferred. 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

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