Lead. Grow. Make an Impact.
At Quail Hollow Animal Hospital, we’re not just running a hospital—we’re building something special. As a thriving 6-DVM practice with a team of approximately 40 dedicated professionals, we pride ourselves on delivering exceptional patient care, fostering a highly engaged and collaborative culture, and continuously pushing toward operational excellence and growth.
We’re looking for a strong, people-focused operations leader who is ready to step into a high-impact role—someone who can drive performance, develop teams, and partner closely with medical leadership to elevate both the business and the care we provide.
If you’re energized by leading large teams, optimizing operations, and shaping culture in a fast-paced, high-quality medical environment—this is your opportunity.
🌟 Why Quail Hollow?
Established & Growing: A busy, well-respected 6-doctor practice with strong community presence
Engaged, Tenured Team: Collaborative culture with leaders who value communication and development
High-Quality Medicine: A team committed to doing what’s best for patients—every time
Operational Complexity: Large team, diverse services, and real opportunity to lead meaningful change
Leadership Partnership: Work side-by-side with an experienced Managing DVM and regional support team
Room to Lead: This is not a “maintenance” role—you’ll actively shape the future of the hospital
? Position Overview
The Hospital Manager is a key member of the leadership team, responsible for driving hospital performance, leading team development, and ensuring operational excellence. In close partnership with the Managing Veterinarian, you will balance business performance with high-quality medical care, ensuring the hospital runs efficiently, profitably, and with a strong, positive culture.
This is a hands-on, on-site leadership role with daily interaction across all levels of the hospital—from clients to clinical teams.
🔑 Key Responsibilities
Leadership & Team Development
Lead, coach, and develop a team of ~40 staff members across all departments
Create and manage staffing schedules to optimize efficiency and team balance
Set clear expectations, goals, and accountability standards
Drive engagement through recognition, development opportunities, and stay interviews
Partner with regional leadership to identify and execute performance improvements
Foster a culture of transparency, collaboration, and continuous growth
Financial & Business Management
Own and manage full P&L performance of the hospital
Monitor financial trends, forecast needs, and identify growth opportunities
Oversee payroll, inventory, accounts receivable, and expense management
Track and drive key KPIs (revenue per DVM, transaction value, forward booking, etc.)
Lead annual planning and budgeting processes
Present performance insights and action plans to leadership
Operations & Strategy
Oversee and streamline daily hospital operations across all departments
Optimize scheduling and workflow to support both client experience and team efficiency
Ensure compliance with OSHA, safety standards, and regulatory requirements
Partner with the MDVM to maintain and elevate medical quality standards
Implement new systems, technologies, and process improvements
Develop and execute local marketing and growth initiatives
Represent the hospital in community outreach and relationship-building efforts
People & Culture Management
Lead recruitment, onboarding, training, and performance management
Navigate employee relations, including coaching and disciplinary actions
Build retention strategies that support long-term team success
Maintain licensure compliance and documentation for DVMs and clinical staff
Create a culture where feedback is constructive, timely, and actionable
Client Experience
Champion a high standard of client service and communication
Resolve client concerns with professionalism and follow-through
Partner with the team to enhance client engagement and retention
Support initiatives that drive both new client growth and loyalty
🎯 What We’re Looking For
Proven leadership experience in multi-department operations (veterinary or healthcare preferred)
Strong business acumen with experience managing budgets and KPIs
A confident, approachable leader who can coach, develop, and hold teams accountable
Ability to balance people, process, and performance in a dynamic environment
Passion for building culture and supporting high-quality patient care
Excellent communication and problem-solving skills
Comfortable being hands-on and present in a fast-paced hospital setting
🚀 The Opportunity
This role is ideal for an experienced leader who wants more than just managing day-to-day operations—you’ll have the opportunity to:
Shape hospital culture and team development
Drive meaningful business growth
Partner in medical and operational excellence
Make a lasting impact on both people and patients
If you’re ready to lead a high-performing team and take ownership of a growing, dynamic hospital- we’d love to connect.
Hospital Website:
Address: 5740 Wesley Brook Dr, Wesley Chapel, FL 33545
At Quail Hollow Animal Hospital, we’re not just running a hospital—we’re building something special. As a thriving 6-DVM practice with a team of approximately 40 dedicated professionals, we pride ourselves on delivering exceptional patient care, fostering a highly engaged and collaborative culture, and continuously pushing toward operational excellence and growth.
We’re looking for a strong, people-focused operations leader who is ready to step into a high-impact role—someone who can drive performance, develop teams, and partner closely with medical leadership to elevate both the business and the care we provide.
If you’re energized by leading large teams, optimizing operations, and shaping culture in a fast-paced, high-quality medical environment—this is your opportunity.
🌟 Why Quail Hollow?
Established & Growing: A busy, well-respected 6-doctor practice with strong community presence
Engaged, Tenured Team: Collaborative culture with leaders who value communication and development
High-Quality Medicine: A team committed to doing what’s best for patients—every time
Operational Complexity: Large team, diverse services, and real opportunity to lead meaningful change
Leadership Partnership: Work side-by-side with an experienced Managing DVM and regional support team
Room to Lead: This is not a “maintenance” role—you’ll actively shape the future of the hospital
? Position Overview
The Hospital Manager is a key member of the leadership team, responsible for driving hospital performance, leading team development, and ensuring operational excellence. In close partnership with the Managing Veterinarian, you will balance business performance with high-quality medical care, ensuring the hospital runs efficiently, profitably, and with a strong, positive culture.
This is a hands-on, on-site leadership role with daily interaction across all levels of the hospital—from clients to clinical teams.
🔑 Key Responsibilities
Leadership & Team Development
Lead, coach, and develop a team of ~40 staff members across all departments
Create and manage staffing schedules to optimize efficiency and team balance
Set clear expectations, goals, and accountability standards
Drive engagement through recognition, development opportunities, and stay interviews
Partner with regional leadership to identify and execute performance improvements
Foster a culture of transparency, collaboration, and continuous growth
Financial & Business Management
Own and manage full P&L performance of the hospital
Monitor financial trends, forecast needs, and identify growth opportunities
Oversee payroll, inventory, accounts receivable, and expense management
Track and drive key KPIs (revenue per DVM, transaction value, forward booking, etc.)
Lead annual planning and budgeting processes
Present performance insights and action plans to leadership
Operations & Strategy
Oversee and streamline daily hospital operations across all departments
Optimize scheduling and workflow to support both client experience and team efficiency
Ensure compliance with OSHA, safety standards, and regulatory requirements
Partner with the MDVM to maintain and elevate medical quality standards
Implement new systems, technologies, and process improvements
Develop and execute local marketing and growth initiatives
Represent the hospital in community outreach and relationship-building efforts
People & Culture Management
Lead recruitment, onboarding, training, and performance management
Navigate employee relations, including coaching and disciplinary actions
Build retention strategies that support long-term team success
Maintain licensure compliance and documentation for DVMs and clinical staff
Create a culture where feedback is constructive, timely, and actionable
Client Experience
Champion a high standard of client service and communication
Resolve client concerns with professionalism and follow-through
Partner with the team to enhance client engagement and retention
Support initiatives that drive both new client growth and loyalty
🎯 What We’re Looking For
Proven leadership experience in multi-department operations (veterinary or healthcare preferred)
Strong business acumen with experience managing budgets and KPIs
A confident, approachable leader who can coach, develop, and hold teams accountable
Ability to balance people, process, and performance in a dynamic environment
Passion for building culture and supporting high-quality patient care
Excellent communication and problem-solving skills
Comfortable being hands-on and present in a fast-paced hospital setting
🚀 The Opportunity
This role is ideal for an experienced leader who wants more than just managing day-to-day operations—you’ll have the opportunity to:
Shape hospital culture and team development
Drive meaningful business growth
Partner in medical and operational excellence
Make a lasting impact on both people and patients
If you’re ready to lead a high-performing team and take ownership of a growing, dynamic hospital- we’d love to connect.
Hospital Website:
Address: 5740 Wesley Brook Dr, Wesley Chapel, FL 33545