Posted 2w ago

Host/Hostess

@ Chuck's Roadhouse Bar and Grill
Belleville or Stoney Creek
OnsiteFull Time, Part Time
Responsibilities:welcoming guests, seating guests, handling complaints
Requirements Summary:Ability to communicate in English, basic computer skills, and ability to work in a high-volume, fast-paced restaurant while delivering excellent guest service.
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Job Description

Here at the roadhouse we take pride in our steaks, we use only butcher-selected steaks and we grill them over an open flame for flavour that will have you coming back time and time again! All our AAA beef is aged for a minimum of 28 days and seasoned with Chuck's Spice.

 Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.


What you will do:

  • Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
  • Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
  • Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
  • Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.


Perks of the job:

  • Great pay
  • Flexible Schedules
  • Growth Opportunities


Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today!

Requirements

  • Ability to communicate (speak, read, and write) in English.
  • Basic computer skills.
  • Ability to work in a high-volume, fast-paced work environment.