HiringCafe
Posted 2w ago

Host/Hostess

@ Hilton Albany
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Albany, New York, United States
OnsitePart Time
Responsibilities:greeting guests, seating guests, managing waitlist
Requirements Summary:Warmly greet guests, manage seating and waitlist, communicate clearly, stand for long periods, and maintain professional grooming; no prior restaurant experience required.
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Job Description

HOSTESS                                                                                  JOB DESCRIPTION

 

DEPARTMENT:                 Food & Beverage - Outlets

REPORTS TO:                     Food & Beverage Manager

STATUS:                               Part-time Hourly

 

Summary of Position: 

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

 

Duties & Responsibilities:

  • Warmly and graciously greet all guests upon arrival.
  • When immediate seating is limited, record guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guest guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness. 
  • Relay messages to servers and bus-persons as needed.
  • Thank guests as they leave and invite them to return.

 

Qualifications:

  • No previous restaurant experience required.
  • Be able to working in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits.

 

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.