Description

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller’s Smorgasbord, Miller’s Bakery, The Quilt Shop at Miller’s, Locally Made Food Shop, Anna’s Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.

Position Summary

The Miller's Smorgasbord Host/Hostess is responsible for the warm friendly immediate greeting of the guest.  The host position has three different types of positions, which includes greeting guest and coach groups, escorting our guests to their table and the control host position managing the entire flow of guests efficiently.

Essential Duties and Responsibilities

• Must be 16 years of age
• Perform opening and closing procedures per company guidelines
• Greet, seat, and present menus to guests
• Plan ahead to have tables available for reservations
• Take guest information and quote accurate wait times if tables are not immediately available
• Knowledge of table availability in section at all times
• Maintain assigned section to provide efficient table turnover in timely and fair manner
• Use and update table management computer system as needed
• Occasionally greet and procedure coach groups to their reserved areas
• Assist in bussing and setting tables as requested
• Maintain neat, clean and safe host podium work area
• Clean, organize, and stock menus at the host area
• Conduct general restroom cleaning and checks per specs
• Maintain verbal communication with team members, servers, and management
• Occasionally communicate with reservations department via phone system
• Interact with guests as they leave the restaurant to ensure positive dining experience
• Other duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Display positive, professional and enthusiastic attitude at all times
• Weekends and evenings
• Ability to follow safety protocols
• Excellent verbal communication skills
• Ability to read and write
• Ability to work under pressure in fast paced environment
• Teamwork 
• Organizational skills
• Multi-task oriented
• Knowledge of workplace safety and emergency procedures
• Thoroughness and attention to detail
• Time management
• High degree of quality in all work produced

Requirements

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less.

Equal Employment Opportunity

Thomas E. Strauss Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 02/06/2026