247 Three Springs Rd. Bowling Green, KY 42104
Host
Job Description
We are seeking a friendly and organized Host to join our team at our Bowling Green location. As the first point of contact for our guests, you will play a key role in creating a welcoming atmosphere and ensuring a smooth dining experience.
Responsibilities
- Manage reservations and seating arrangements efficiently.
- Maintain an organized waitlist during busy periods.
- Communicate effectively with servers and kitchen staff to ensure timely service.
- Answer phone calls and respond to guest inquiries professionally.
- Assist with maintaining cleanliness and organization of the host station and entrance area.
- Provide guests with menus and inform them of any specials or promotions.
- Handle guest concerns or complaints with a positive attitude and escalate when necessary.
Qualifications
- Previous experience in a customer service or hospitality role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and stay calm under pressure.
- Friendly and approachable demeanor.
- Reliable and punctual with a strong work ethic.
- Basic computer skills for managing reservations and waitlists.
How to Apply
If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you.