Posted 2mo ago

Housing Case Aide - HB Surprise

@ Native American Connections
Phoenix or Surprise
$14-$18/hrOnsiteFull Time
Responsibilities:Initiate contact, Engage residents, Maintain daily shift reports
Requirements Summary:High school diploma or GED; 1 year experience in service delivery; valid Arizona driver’s license; strong communication and teamwork; knowledge of Native American populations preferred.
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Job Description
Join Our Team at Native American Connections!
 
Who We Are:
Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care
grounded in respect and tradition.
 
Our Mission:
Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.
 
Why Work With Us?
When you join NAC, you're not just taking a job — you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures.
 
What We Do:
  • Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
  • Affordable Housing: Safe, stable, and supportive housing options — from transitional housing to permanent low-income housing.
  • Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.
Our Values:
Health & Wellness | Quality | Accountability | Growth | Interconnectedness/Belonging | Community 
 
Now Hiring:
We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.
If you’re passionate about social change, cultural advocacy, and serving diverse communities with dignity and care — NAC is the place for you.
 
Based in Phoenix, Arizona | ? 501(c)(3) Nonprofit Organization
 
Case Aide
Location: Surprise, 12215 W. Bell rd, Surprise, AZ  85378
Schedule: Thursday - Monday 7:00AM - 3:30PM
 
POSITION SUMMARY:
The Housing Case Aide provides the necessary stability to the residents of the property through enforcement of community guidelines, life skills education, some supportive services, and enforcement of all state and federal laws for residents residing at Native American Connections properties. 
 
RESPONSIBILITIES:
Success in this community relies on the collaboration and communication of this case aide, resident services, property management, and any other outside support systems.
  • Initiate contact and engage residents
  • Maintain the daily shift report and document all resident comings and goings along with communications
  • Organize and facilitate social activities, including creating flyers and promoting events
  • Complete daily shift tasks, such as property safety walks and cleaning duties
  • Assist Maintenance in removing trash from vacant units. Clean/replenish soft goods when a unit is ready for move-in.
  • Manage inventory of soft goods.  Notify the Property Manager when goods need to be ordered.
  • Collaborate with Resident Services and Property Management on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through group education.
  • Other duties as assigned
 
EDUCATION / WORK EXPERIENCE:
  • High school diploma or GED 
  • One year of experience in service delivery or any combination of related education, professional training, or work experience which demonstrates the ability to successfully perform duties
 
SKILLS REQUIREMENT:
  • One year of experience in service delivery or any combination of related education, professional training, or work experience which demonstrates the ability to successfully perform duties
  • Knowledge of the economic, educational, and social problems of Native Americans and referral services
  • Must be able to work well with others in a team approach
  • Excellent communication skills – written and oral
  • Experience in working with the Native American population preferred
  • Possess and maintain a valid Arizona driver’s license and reliable transportation
  • MS Office skills
NATIVE AMERICAN PREFERENCEPreference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian Preference, Native American Connections, Inc. adheres to all provisions of the Equal Employment Opportunity Act.
                                      
DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making.  Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited. 
 
FAIR LABOR STANDARDS ACT:
This position is considered to be Non-Exempt and entitled to overtime pay for hours worked in excess of forty (40) hours per workweek for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.