Job Title: Housing Specialist III (PH, HCV, PBV, LIHTC, and HOME Programs)
Position Summary
The Housing Specialist is responsible for administering eligibility, occupancy, compliance, leasing, recertification, and case management functions across Public Housing (PH), Housing Choice Voucher (HCV), Project-Based Voucher (PBV), Low-Income Housing Tax Credit (LIHTC), and HOME-assisted housing programs.
This position performs complex income certifications, rent calculations, eligibility determinations, compliance reviews, and resident relations activities while ensuring compliance with HUD regulations, IRS Section 42 requirements, HOME regulations, Fair Housing laws, and LMHA policies and procedures. The Housing Specialist serves as a subject matter expert in affordable housing compliance and is expected to independently manage a caseload while maintaining audit-ready files and supporting occupancy and program performance goals.
Essential Duties and Responsibilities
Eligibility, Admissions & Occupancy
- Conduct eligibility interviews and determine applicant eligibility for PH, HCV, PBV, LIHTC, and HOME-assisted housing programs.
- Verify income, assets, deductions, family composition, student status, and other eligibility criteria.
- Process admissions, transfers, portability actions, and lease-up activities.
- Maintain accurate waitlist records and applicant files.
- Prepare and issue eligibility determinations, denials, and required notices.
Annual Recertifications & Rent Calculations
- Complete annual and interim recertifications in accordance with HUD, LIHTC, and HOME requirements.
- Calculate tenant rent, Total Tenant Payment (TTP), Housing Assistance Payments (HAP), utility allowances, and applicable rent restrictions.
- Conduct household interviews and review changes affecting eligibility and rent.
- Prepare and issue rent adjustment notices and regulatory correspondence.
LIHTC & HOME Compliance
- Complete Tenant Income Certifications (TICs) and HOME eligibility certifications.
- Ensure compliance with IRS Section 42 regulations, HOME requirements, and state housing agency guidelines.
- Review and verify income and asset documentation for compliance purposes.
- Monitor household compliance with student eligibility requirements and other LIHTC regulations.
- Maintain complete and accurate compliance files.
- Assist with state agency, investor, syndicator, and internal compliance audits.
- Identify and resolve potential compliance deficiencies.
Leasing & Resident Relations
- Prepare leases, lease renewals, addendums, and occupancy agreements.
- Process move-ins, move-outs, transfers, and terminations.
- Provide residents and participants with program information and guidance regarding their rights and responsibilities.
- Respond to resident concerns, complaints, and requests in a professional and timely manner.
- Coordinate with Property Management, Resident Services, and community partners to support resident stability.
Compliance & Program Administration
- Ensure compliance with:
- HUD regulations
- CFR Title 24
- IRS Section 42 LIHTC requirements
- HOME Program regulations
- Fair Housing laws
- Violence Against Women Act (VAWA)
- LMHA policies and procedures
- Conduct EIV/UIV reviews and resolve income discrepancies.
- Maintain audit-ready files and complete case documentation.
- Participate in quality control reviews, audits, monitoring visits, and corrective action efforts.
- Utilize Yardi and other agency systems to maintain accurate records and case notes.
Stakeholder Relations
- Serve as a liaison between residents, landlords, property managers, owners, and community partners.
- Respond to inquiries regarding eligibility, rent calculations, compliance requirements, and occupancy issues.
- Support positive working relationships with affordable housing stakeholders and property management teams.
Minimum Qualifications
- Education:
- Associate Degree in Business Administration, Public Administration, Human Services, Housing Management, or a related field required.
- Bachelor's Degree in a related field preferred.
- Experience:
- Minimum of two (2) years of experience working with Low-Income Housing Tax Credit (LIHTC) properties and/or HOME-assisted housing programs required.
- Minimum of three (3) years of experience in affordable housing, housing programs, property management, compliance, eligibility determination, or case management preferred.
- Experience with Public Housing, Housing Choice Voucher, or Project-Based Voucher programs preferred.
- Knowledge of:
- HUD regulations and affordable housing program requirements.
- IRS Section 42 Low-Income Housing Tax Credit (LIHTC) regulations.
- HOME Program regulations and compliance requirements.
- Fair Housing laws and occupancy standards.
- Income verification methods, rent calculations, and eligibility determinations.
- Yardi or comparable housing management software.
- Skills and Abilities:
- Strong analytical and problem-solving skills.
- Ability to interpret and apply complex federal housing regulations.
- Excellent organizational and time-management skills.
- Strong customer service and interpersonal skills.
- Ability to communicate effectively both verbally and in writing.
- Ability to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office Suite and housing management software systems.
- Ability to maintain confidentiality and exercise sound professional judgment.
Working Conditions:
- Work is performed in a professional office environment with occasional travel to properties, resident meetings, inspections, and community events.
- Requires prolonged periods of sitting, standing, walking, and computer use.
- May require interaction with residents, applicants, landlords, and community partners in a variety of settings.
- Must maintain confidentiality and professionalism at all times.
- Ability to occasionally lift and carry materials weighing up to 25 pounds.
- Must be able to travel between LMHA offices and properties as needed.