ROLE SUMMARY

The Human Resources Administrative Assistant provides professional administrative and guest service support to the Human Resources Department. This role serves as a welcoming first point of contact for team members, applicants, visitors, and leadership while supporting a variety of Human Resources functions including recruitment, onboarding, employee engagement, training coordination, records management, and departmental operations.

The ideal candidate is highly organized, detail-oriented, approachable, and committed to maintaining confidentiality while supporting a diverse workforce. This position works closely with all members of the Human Resources team and contributes to creating a positive team member experience across the organization.

KEY RESPONSIBILITIES

Team Member & Visitor Support

• Receive, greet and screen department visitors in a professional and welcoming manner.


• Answer and direct incoming phone calls, emails, and correspondence.


• Serve as a point of contact and source of information for team members, applicants, visitors, and leadership.


• Respond to routine inquiries regarding company policies, procedures, benefits, employment opportunities, and departmental services.


• Assist team members with account access, navigation, and basic troubleshooting related to Paycom, Awardco, and other applicable service platforms.


• Assist team members and applicants with the completion of forms, applications, and required documentation.

Administrative & Departmental Support

• Provide administrative support to all Human Resources staff members.


• Assist with maintaining accurate team member records and filing systems in compliance with organizational policies and applicable regulations.


• Prepare reports, spreadsheets, presentations, emails, letters, and other HR-related files and documents.


• Assist with planning and implementing team member events, departmental initiatives, and employee engagement efforts.


• Assist with the coordination of team member communication efforts and internal announcements.


• Maintain confidentiality of sensitive team member and organizational information.


• Assist with compliance reporting and record maintenance.


• Help ensure HR files, databases, and documentation are organized, accurate, and current.


• Support departmental audits and other compliance-related activities as needed.


• Support payroll, benefits, and leave administration processes as needed.


• Maintain a clean, professional, and organized reception environment.


• Monitor and maintain office supplies and departmental materials.


• Attend department meetings and training sessions as required.

Onboarding & Training Support

• Assist with scheduling meetings, interviews, orientations, and training sessions.


• Assist with employment processes including posting and monitoring job openings, communicating with applicants and leadership, and performing drug and alcohol testing.


• Support onboarding activities including new hire paperwork, orientation preparation, employee file creation, uniform distribution, and badge printing.


• Assist with maintaining applicant tracking and recruitment records.


• Support training initiatives by assisting with schedule coordination, material preparation, attendance tracking, and record maintenance.

Additional Duties & Responsibilities

• Perform additional duties and responsibilities as assigned to support departmental and organizational operations.