The Human Resources Assistant serves as the first point of contact for employees, applicants, visitors, and community members contacting or visiting Human Resources. This position provides exceptional customer service while performing front desk reception duties and administrative support for a variety of human resources functions. Responsibilities include greeting and assisting visitors, responding to inquiries, directing individuals to appropriate resources, maintaining employee records, supporting recruitment and onboarding activities, processing departmental documentation, and ensuring the accurate and confidential handling of sensitive information. The Human Resources Assistant plays a key role in creating a positive employee experience while supporting the daily operations of the Human Resources Department.

Minimum Qualifications

• Previous customer service, receptionist, administrative support, or related experience required; experience in Human Resources preferred.


• Associate's degree in Human Resources, Business Administration, or related field preferred.


• Demonstrated ability to provide professional, courteous, and effective customer service in a high-volume, public-facing environment.


• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.


• Strong verbal and written communication skills.


• Excellent organizational skills with the ability to manage multiple tasks and priorities.


• Demonstrated attention to detail and accuracy in data entry, recordkeeping, and document processing.


• Ability to maintain confidentiality and exercise discretion when handling sensitive employee and organizational information.


• Ability to establish and maintain positive working relationships with employees, applicants, leaders, visitors, and external contacts.


• Experience with Human Resources Information Systems (HRIS) and office equipment such as employee records, multi-line phone systems, copiers, and scanners preferred.