Posted 3mo ago

Hyman Brothers Infiniti Automotive Service Writer/ Advisor

@ Hyman Brothers Auto Group
Midlothian, Virginia, United States
OnsiteFull Time
Responsibilities:Greet customers, Obtain information, Explain work
Requirements Summary:Experience as service advisor or related roles, strong customer service, high energy, ADP experience a plus.
Technical Tools Mentioned:ADP
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Job Description

Hyman Bros. Infiniti, Richmond VA is seeking an organized and detailed Service Advisor. 

We have a Brand New facility heat and ac and business is growing daily.  We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm.

We are closed Sundays.

You will…

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

You have…

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus

We offer…

  • Health, Dental, Vision, & Life Insurance
  • 401K
  • PTO
  • Competitive pay!!!!

PLEASE CALL MIKE BELCHER 804-263-3143