About the Department

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

The IT Business Analyst III performs the following functions (two vacancies):

SQL Development, Data Analysis, and Reporting Support - Develops, maintains, and modifies SQL queries, reports, and stored procedures to support administrative systems, business operations, and data-informed decision-making. Reviews data structures, output, and reporting logic for accuracy and usability. Assists departments in translating operational needs into reliable data solutions.

Business Analysis and System Support - Analyzes requests from departments and functional users to determine business needs, system requirements, and appropriate technical solutions. Reviews application issues to determine whether the cause relates to user process, system process, data integrity, software defect, configuration, or other operational factors. Collaborates with IT staff, business partners, vendors, and data owners to identify, test, and implement effective resolutions.

System Enhancements, Upgrades, and Process Improvement - Works with business partners and technical staff to implement new system features, services, upgrades, and configuration changes. Explores available system functionality and evaluates opportunities to simplify, streamline, or improve business processes. Participates in the analysis of current and proposed business practices to maximize the effectiveness of automated methods.

Documentation, Training Materials, and User Guidance - Prepares and maintains documentation, user guides, procedures, and related materials to support consistent and effective use of administrative systems. Provides guidance to users regarding system processes, procedures, reporting tools, and business workflows.

Security Role and Access Support – Consults with management, data owners, and functional stakeholders to define, maintain, and review business security roles and system access. Supports appropriate access controls by helping ensure that user permissions align with business needs, institutional procedures, and data security expectations.

Position Duties

A bachelor’s degree in computer science, information systems, or a related field. Relevant experience may be substituted for the bachelor’s degree on a year-for-year basis.
At least four years of experience in business systems analysis, application support, ERP or administrative systems support, SQL query or report development, system implementation or upgrade support, documentation, or user support.

Minimum Qualifications

Experience supporting enterprise administrative systems in a higher education, public sector, or similarly complex organization.
Experience developing complex SQL queries, stored procedures, reports, data extracts, or data validation processes within an ERP, student information system, or other enterprise administrative system.
Experience supporting system upgrades, testing, configuration changes, new functionality, or vendor-supported application implementations.

Other Qualifications

Applicants indicating degree(s) on the application are required to provide unofficial copies of transcripts in the application process and official transcript upon hire.

Benefits

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Supplemental Questions

Do you have a bachelor's degree in computer science or a related area?

Do you have at least four years of experience in business systems analysis, application support, ERP or administrative systems support, SQL query or report development, system implementation or upgrade support, documentation, or user support?

Please briefly describe your relevant experience in business systems analysis, application support, ERP or administrative systems support, SQL query or report development, system implementation or upgrade support, documentation, and/or user support. Include specific examples of your responsibilities, systems used, and types of support provided. Responses such as “see application” or “see resume” are not sufficient and will not be accepted as complete responses.

Required Question

Agency Information

Employer: State of South Carolina
Agency: York Technical College
Address: 452 S. Anderson Road

Rock Hill, South Carolina, 29730
Phone: 803-327-8037

Information Technology Business Systems Analyst