Responsibilities:
- Ensuring high availability, performance, and security of IT environments through monitoring, automation, and regular patching.
- Managing both physical hardware and virtualized/cloud infrastructure (e.g., AWS, Azure) to enable business continuity.
- Installing, configuring, and updating physical and virtual servers (e.g., Windows/Linux), storage systems, and networks.
- Managing hybrid or multi-cloud environments, including Azure or AWS infrastructure.
- Using specialized tools to monitor system performance, identify bottlenecks, and ensure optimal uptime.
- Utilizing scripting and infrastructure-as-code tools (e.g., DevOps) to automate provisioning, deployment, and configuration management.
- Implementing security protocols, including firewalls, VPNs, and patching schedules to protect data and infrastructure.
- Establishing backup, redundancy, and disaster recovery procedures to ensure business continuity.
- Capable to perform backup restoration whenever needed.
- Acting as an escalation point to diagnose and resolve complex hardware and software issues.
- Working with developers and IT teams to align infrastructure capabilities with application needs and company growth.
- Proactively monitoring and optimizing network and system performance, including capacity planning and trend analysis.
- Driving proactive issue resolution through root cause analysis (RCA) and preventive measures.
- Maintaining comprehensive documentation for infrastructure architecture, configurations, SOPs, and incident resolutions.
Qualification:
Bachelor’s or Master’s degree in computers (or) Networking
Certifications:
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Internet Expert (CCIE)
- Certified Data Center Professional
Cloud Solutions certified by Microsoft or AWS