HiringCafe
Posted 3d ago

Inside Sales

@ Inline Electric Supply Company
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Meridian, Mississippi, United States
OnsiteFull Time
Responsibilities:identifying materials, processing orders, coordinating deliveries
Requirements Summary:Provide customer support for quoting and pricing bills of materials, process orders and billing, coordinate deliveries, track vendor orders, and communicate order status; high attention to detail and strong customer-service skills required.
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Job Description

Inside Sales 

The Inside Sales Representative is responsible for supporting customers by accurately identifying, quoting, and pricing bills of materials while coordinating deliveries and resolving order-related issues. This role plays a critical part in ensuring customer projects run smoothly by providing reliable communication, order accuracy, and proactive problem-solving. Success in this position is measured by accuracy, responsiveness, and customer satisfaction.

Essential Functions

  • Identify, quote, and price customer bills of materials accurately and in a timely manner

  • Process customer orders and manage billing to ensure accurate invoicing and documentation

  • Coordinate deliveries and pickup schedules to meet customer project timelines

  • Track vendor orders and research delivery dates for backordered or delayed items

  • Communicate order status, tracking details, and delivery updates to customers proactively

  • Troubleshoot order issues and identify customer needs to provide effective solutions

  • Collaborate with purchasing, warehouse, and operations teams to ensure successful job execution

  • Maintain accurate records of customer orders, pricing, and delivery documentation

  • Provide exceptional customer service through professional, responsive communication

  • Follow all company policies, procedures, and pricing guidelines

  • Perform additional duties as assigned by leadership or management

Required Skills & Competencies

  • Strong customer service and relationship-building skills

  • Excellent organizational and time-management abilities

  • Ability to multitask and prioritize in a fast-paced environment

  • High attention to detail and commitment to accuracy

  • Strong problem-solving and communication skills

  • Ability to work independently and collaboratively

Education & Experience

  • High school diploma or equivalent required

  • Valid driver’s license with an approved motor vehicle record

  • No history of drug or alcohol abuse

Physical Requirements

  • Ability to sit, stand, and walk for extended periods of time

  • Ability to lift, carry, push, or pull materials weighing 35 pounds or more

  • Ability to communicate clearly and effectively with customers, coworkers, and leadership