Account Representative (Inside Sales) - Full Time 40hrs per week

Cycle Company: Cycle Pharmaceuticals Inc

Location: Remote position but candidates will ideally live in

Position Summary: This is a full-time position within our US Sales department

Salary range: This position is paying between $100k - $140k plus sales incentive quarterly bonus

The Opportunity 

Cycle Pharmaceuticals is seeking a motivated, dynamic Inside Sales Representative to join our rapidly growing Sales team.

In this role, you will proactively identify key decision-makers, build meaningful, lasting relationships, and educate healthcare providers on where our products fit into patient treatment plans. You'll play a vital part in strengthening Cycle’s position as a patient-focused, best-in-class sales organization.

If you’re someone who is passionate about making a real impact in the rare disease space, a self-starter who combines strong relationship-building skills with a genuine desire to help patients then, we would love to hear from you.

Our Company 

At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

Our core focus areas include rare metabolic, immunological, and neurological genetic conditions, where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice.

Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma

What you will be doing:

• Proactively engage clinics and healthcare providers through outbound prospecting (phone, email, video conferencing) and respond to inbound inquiries to build strong, lasting relationships.
• Educate physicians, dietitians, and nurses about rare diseases and Cycle’s products through targeted selling, promotional activities, and educational efforts.
• Drive new daily contact generation, meet required talk-time expectations, and execute a quarterly territory business plan to support business growth.
• Qualify leads and opportunities using Cycle’s structured sales methodologies and processes.
• Maintain accurate and up-to-date records of all activities, opportunities, and account information in our CRM system.
• Collaborate closely with Rare Disease Account Managers to coordinate territory activities and ensure seamless customer engagement.
• Provide feedback and insights to Marketing and Training teams on educational tools, messaging, and materials to enhance engagement efforts.
• Partner with Medical Affairs to support education initiatives as appropriate.
• Route non-sales or post-sales inquiries to the appropriate internal teams to ensure excellent customer support.
• Gather and report on field intelligence, including competitor activities, pricing trends, and market developments.
• Consistently adhere to all compliance standards and regulatory guidelines.

Skills and experience that will help you to succeed in this position:

• Bachelor’s degree required in a relevant field.
• Experience supporting oncology providers, cancer centres and specialty practices.
• Knowledge of oncology treatment landscape, patient access, reimbursement or speciality pharmacy processes.
• Excellent verbal communication confident in engaging with clinicians remotely.
• Proven experience in the biopharmaceutical or healthcare industry, with a strong understanding of sales processes, customer engagement and patient pathways.
• Proven track record of consistently meeting or exceeding activity and performance targets.
• Strong commitment to the highest ethical standards.
• Competence with CRM systems.
• Strong ability to influence and build long lasting relationships to work collaboratively across teams.
• Valid driver's license and a clean driving record.
• Ability to travel nationally up to 10% of the time, if required.

What can we offer to you:

In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:

• Competitive salary based on experience
• Performance-based bonus opportunity
• A collaborative high performing work environment
• Opportunity to join a fast growing and ambitious business
• 100% employer paid membership for Private Health Insurance
• Life Insurance
• 401k plan

Diversity and Inclusion statement:

At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives.

We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.