Posted 1mo ago

IT Business Analyst - Commercial Finance & Revenue Management

@ SRM Technologies
North Chicago, New Jersey, United States
OnsiteFull Time
Responsibilities:partner business, coordinate testing, analyze impacts
Requirements Summary:4–7 years IT Business Analyst experience; SQL proficiency; SDLC knowledge; ServiceNow experience; data analysis and reporting skills.
Technical Tools Mentioned:SQL, ServiceNow, Kneat SLC, QlikView, Power BI
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Job Description

Core Job Posting Data

  • Position
    Title: IT Business Analyst - Commercial Finance & Revenue Management

  • # of
    Positions Requested: 1

  • Length
    of Contract: Start - 6.1.26/ 6.8.26 & End - 1.29.27
    (potential extensions upto 2 yrs)
  • Location/Site: North Chicago

 

Description Details

  • Job
    Description

    • Role:
      • Client’s US Commercial Finance to support and enhance
        the systems and data capabilities that underpin revenue management,
        rebate processing, and commercial reporting. This role sits at the
        intersection of business and technology, working across a portfolio
        of commercial platforms to translate complex business needs into
        well-defined system solutions.

      • As an
        IT Business Analyst, you will serve as a key liaison between business
        stakeholders and technical delivery teams, supporting the full lifecycle
        of system changes, from requirements gathering and design through
        testing, deployment, and documentation. You bring a structured,
        analytical mindset and are equally comfortable leading a requirements
        workshop, writing a user story, or digging into a data discrepancy with
        SQL.

    • Primary
      Responsibilities:

      • Partner
        with business stakeholders to understand, capture, and translate complex
        commercial and finance requirements into clear, actionable system
        specifications.

      • Support project coordination activities
        including milestone tracking, status reporting, and cross team
        dependency management to keep delivery on track

      • Operate as an effective member of blended
        delivery teams, supporting end-to-end system changes through
        Client’s System Lifecycle (SLC) framework,  from
        initiation and design through testing and deployment

      • Analyze proposed system changes and new
        technical opportunities; assess and clearly communicate impacts, risks,
        and trade-offs to both technical and non-technical audiences

      • Perform
        hands-on data analysis using SQL to investigate issues, validate
        outputs, and deliver accurate, audience-appropriate insights across a
        range of business and technical stakeholders

      • Contribute
        to business case development for new initiatives; proactively identify
        and recommend opportunities for process improvement and operational
        efficiency

      • Create and maintain high-quality system
        documentation- including functional specifications, process flows, data
        dictionaries, and knowledge base articles — to support a robust and
        shared understanding of supported applications

      • Elicit, author, and refine agile user stories,
        requirements specifications, business process documentation, and
        solution design artifacts

      • Plan, coordinate, and execute testing
        activities - including system integration testing (SIT) and user
        acceptance testing (UAT) - to ensure delivered solutions meet defined
        business acceptance criteria

      • Ensure all delivery activities adhere to Client's division and corporate compliance standards,
        including change management and documentation requirements in ServiceNow
        and Kneat SLC

    • Required
      Qualifications:

      • 4–7 years of experience in an IT Business
        Analyst or equivalent role; candidates with strong relevant experience
        at the lower end of the range will be considered

      • Proficiency
        in SQL for data querying, investigation, and validation across
        relational data environments

      • Demonstrated SDLC experience- with working
        knowledge of both waterfall and agile delivery methodologies

      • Hands-on
        experience with ServiceNow for change management, incident tracking, or
        IT service management workflows

      • Exceptional documentation skills:  ability
        to produce clear, structured, and well-organized artifacts for both
        technical and business audiences

      • Strong
        analytical and problem-solving capabilities, with a track record of
        translating ambiguous business needs into well-defined requirements

      • Excellent communication and stakeholder
        management skills- comfortable facilitating working sessions and
        presenting findings to varied audiences

    • Preferred
      Qualifications:

      • Experience
        working in pharmaceutical, biotech, or life sciences commercial
        environments,  particularly in areas such as revenue management,
        gross-to-net, rebates, or pricing

      • Familiarity with commercial and revenue
        management platforms (e.g. Model N Powered by N, Kernel Open Pharma,
        Flex or similar)

      • Experience with reporting and analytics tools
        such as QlikView, Power BI, or Cognos

      • Exposure
        to cloud-based data platforms or data lake environments (e.g., AWS,
        Azure)

      • Prior experience maintaining system
        documentation within Kneat SLC or equivalent quality/lifecycle
        management tools