About the Department

HIRING RATE: $18.00 Hourly

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

The City:
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.

The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".

Our employees serve the citizens of Allen with the PRIDE values. We do “Work that MATTERS!”:

People First –Giving priority to others
Respect –Treating others with courtesy and dignity
Integrity –Serving with honesty, trust and hard work
Deliver –Following through on commitments while exceeding expectations
Excel –Creating an innovative and improving work environment

The Position:
The Information Technology Intern is responsible for supporting and advancing a variety of IT initiatives within the City’s Technology team. This role offers hands-on experience in areas including cybersecurity, infrastructure, and application projects. You will collaborate with IT professionals and strategic leaders while gaining practical training that reinforces your academic studies. If eligible, you may also earn college credit for your work.

Information Technology Intern

Begin building your career in IT with the City of Allen!

Why the City of Allen?

With a projected job growth rate that's three times the national average, the City of Allen is expected to remain firmly on several "Best Places to ... " lists. Solid infrastructure and forward-thinking, civic-minded people firmly support growing cities like ours.

Serving the public is what we do best. The City of Allen employs approximately 1,100 employees in various functions who share the vision of delivering superior service in each level of municipal operations.

The ideal interns share our passion for community and teamwork. Join an inclusive team that craves your contributions, praises your passion, and welcomes innovation.

What's in it for me?

We are searching for a dynamic intern to support and lead aspects of cybersecurity, infrastructure and/or infrastructure and application projects for our Information Technology team while earning $18/hour. This experience offers educational and practical training designed to provide professional experience supporting your area of study. And, if your college/university allows, you could earn credit toward your degree.

In addition to project work, you'll be offered a highly collaborative work environment, real-world work experience, and unique access to strategic leaders and visionaries for one of the best cities in North Texas!

What's the time commitment?

Need a flexible work schedule? We've got that covered! As an IT intern, you can work up to 19 hours per week, allowing you time to focus on your studies. The internship is expected to continue through the end of the academic year, with an option to reapply and continue through summer and future semesters.

Position Duties

Here's what you'll be entrusted to do:

Technical Support: Communicate with City staff, support teams, and QA to resolve technical issues related to office equipment and software.
Research & Analysis: Conduct research to support technology solutions or projects and effectively communicate findings to IT leadership.
Product Development: Assist in designing and implementing features in both existing and new IT products.
Training & Documentation: Develop and deliver training sessions for applications, mobile systems, or other IT implementations, and document City technology standards and processes.
Onboarding & Inventory: Prepare equipment for new employees and help manage the purchase and tracking of equipment and software licenses.
Field Engagement: Participate in site visits to various City properties to support solution implementations.

Minimum Qualifications

Here's what we ask you to bring:

Education: High school diploma required. Must have completed at least two semesters and be currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field. A current transcript must be attached to your application.
Licensing: Valid Texas Driver's License.
Personal Attributes: A passion for innovation, collaborative teamwork, and a commitment to delivering excellent service.

Special Requirements:

Must successfully pass all pre-employment screenings, including CJIS and fingerprint checks, and comply with state and federal Criminal Justice Information Security (CJIS) standards.

Other Qualifications

Reading: Intermediate proficiency in reading technical documents, journals, manuals, and other reference materials.
Math: Intermediate skills in practical applications of mathematics, including fractions, percentages, and ratios.
Writing: Intermediate ability to prepare clear and concise reports, business letters, and summaries with proper grammar and format.
Managerial Direction: This role functions under general supervision, receiving guidance on methods, procedures, and desired outcomes and exercising discretion for routine decisions.
Budgetary Responsibility: None.
Supervisory/Organizational Control: No supervisory responsibilities.
Complexity: Tasks involve selecting appropriate courses of action within established guidelines, requiring sound professional judgment.
Interpersonal/Human Relations: Regular collaborative discussions, accounting for 21% to 50% of work time, are essential for this role.

Physical Demands / Work Environment:

This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation.

Work is primarily performed in a standard, climate-controlled office setting.
Requires prolonged periods of sitting, standing, and walking.
Frequent use of hands and fingers to operate computers and other office equipment.
Visual acuity to read printed materials and computer screens.
Verbal and auditory ability to communicate effectively in person and by phone.
Occasional bending, kneeling, reaching, pushing, or pulling to access materials or equipment.
Ability to lift up to 10 lbs. occasionally or negligible weights frequently.
May require travel between job sites or attendance at off-site meetings or events.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.

Join us as an IT Intern and build a foundation for a rewarding career in technology with the City of Allen—where we do Work That Matters!

Benefits

: This is a temporary position, so you’ll only be with us for a limited period of time. While it doesn’t include traditional benefits like health, retirement, or accrued time off, it’s packed with opportunities to grow, gain experience, and make a real impact in your community! We love working with our team, and this is your chance to be part of Work that MATTERS!—apply today and join us on this exciting journey!

All City employees also have free access to recreation centers, including:
Don Rodenbaugh Aquatics Center
Ford Pool (Summer Only)
Joe Farmer Recreation Center
The Edge (Summer Only)
Stephen G. Terrell Recreation Center
Allen Senior Recreation Center (60+)?

Supplemental Questions

In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application.

Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application "Incomplete", so please be thorough in answering the questions.

Please indicate whether or not you accept these terms by checking the appropriate box below.

Are you legally authorized to work in the United States?

Are you currently employed by or have you worked for the City of Allen in the past?

Please indicate the highest level of education you have completed:

High School Diploma or GED
Some College
Associate's Degree
Bachelor's Degree
Master's Degree or higher
None of the above

Have you completed at least two semesters and are currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field?

Have you attached a current transcript to this application? (Application will not be considered without relevant documents attached.)

Do you possess a current, valid driver’s license, as this position may require driving to various locations to perform assigned duties?

If you do not currently hold a valid Driver's License, are you able to obtain one prior to employment?

Yes
No
Not applicable

Due to the responsibilities of this position, I acknowledge that I will be required to pass a CJIS background check and fingerprinting and comply with all applicable state and federal Criminal Justice Information services (CJIS) security requirements. Criminal Justice Information Security standards.

I acknowledge that I have reviewed the job description for this position with the City of Allen and understand the essential duties, responsibilities, and conditions of employment, including required background checks, fingerprinting, and compliance with applicable state and federal laws, policies, and CJIS security requirements.

Required Question

Agency Information

Employer: City of Allen
Address: Allen City Hall

305 Century Parkway

Allen, Texas, 75013
Phone: 214-509-4676
Website: http://www.allentx.gov