• Assesses daily performance of information technology hardware and software systems. Routinely updates software configurations.
• Schedules regular preventative maintenance and upgrades. Evaluates problematic systems and performs corrective maintenance (repair and re-installation) as necessary, including quick and efficient response to emergencies.
• Research, identifies, and recommends software and equipment for major system improvements in consultation with station management, HBI Information Services, and vendors.
• Installs and configures new equipment and software. Adheres to project schedules and specifications.
• Maintains up-to-date equipment inventories, technical drawings, configuration records, and wiring diagrams. Document standard operating and emergency procedures.
• Provides technical support in a cooperative manner to station personnel at all levels in all departments, to clients, and to viewers. Trains personnel on new systems and produces training documents as required.
• Work hours may vary including overnight and weekend assignments. IT Systems Administrator must be available for emergencies and other assignments when needed.
• Always maintain confidentiality of data.
• Collaborates with corporate network services, systems engineering and/or application development to restore service and/or identify problems.
• Facilitates the company cell phone plan.
• Participates in weekend on call rotation.
• Reports to Director of Engineering.
• Complete other duties as assigned.