Job Title: Regional Janitorial Manager

Location: Based out of Charlotte you will manage sites across Western & Central North Carolina (Travel Required)

Schedule: Full-Time | Flexible Hours Based on Site Needs

 

Overview:

Allegiance Industries is seeking an experienced and proactive Regional Janitorial Manager to lead multi-site operations across a designated territory. This individual will oversee day-to-day janitorial service delivery, manage site-level teams, and serve as the primary liaison for clients across locations. The ideal candidate brings strong leadership, operational know-how, and a hands-on approach to driving service excellence and customer satisfaction.

 

Key Responsibilities

• Lead janitorial operations across multiple client sites within the assigned region.


• Conduct regular site visits and inspections to ensure service standards, cleanliness, and safety protocols are consistently met.


• Manage work schedules, oversee supply inventories, and coordinate equipment needs to maintain optimal site performance.


• Track and manage labor costs, supply usage, and overall budget adherence for each location.


• Act as the primary point of contact for client stakeholders across the territory.


• Maintain open communication and regularly scheduled check-ins with clients to ensure contract satisfaction and identify improvement opportunities.


• Respond to service requests, complaints, or escalations with a sense of urgency and professionalism.


• Identify and propose value-added services, such as periodic floor care or specialty cleaning.


• Recruit, hire, and train site supervisors and frontline janitorial staff.


• Provide guidance, mentorship, and accountability to site-level managers to ensure consistent performance and compliance.


• Conduct regular team check-ins, performance evaluations, and corrective action processes as needed.


• Foster a culture of teamwork, professionalism, safety, and service excellence.


• Prepare and submit payroll, timesheets, and scheduling reports accurately and on time.


• Ensure compliance with company policies, site-specific safety regulations, and local labor laws.


• Document and report incidents, injuries, or site issues in accordance with company procedures.


• Oversee adherence to site-specific client protocols and support internal audits or inspections as required.