We're hiring a TikTok Shop Affiliate Manager to join Sophie Society's TikTok Shop team. This is a junior-level role focused on building genuine relationships with affiliates and growing the creator communities for the brands we manage on TikTok Shop. Most of these brands are US-based, so all creator-facing communication happens in English. The day-to-day is hands-on relationship work: finding creators, reaching out, onboarding them, keeping them active, and helping each brand's community grow.

What you'll do:

Affiliate & Creator Relationships

• Build and nurture relationships with TikTok Shop affiliates and creators across multiple US-based brands

• Source and reach out to new creators with personalized messages (not generic or AI-generated)

• Onboard new affiliates: walk them through the brand, the product, commissions, and how to get started

• Re-engage dormant or inactive affiliates to bring them back into the program

• Negotiate basic commission terms and coordinate sample/seeding shipments and follow-ups

• Track creator activity: videos posted, GMV generated, views, and engagement

Community Growth

• Grow and manage each brand's creator community (Discord and group chats)

• Keep creators engaged through regular communication, challenges, contests, and shoutouts

• Run monthly creator challenges and incentive campaigns, including bonus tracking

• Distribute creator briefs and keep creators aligned on content direction and promos

Coordination & Reporting

• Coordinate flash sales and time-sensitive promos with affiliates (notify, brief, activate)

• Keep the creator CRM / tracker up to date

• Provide weekly updates on creator activity, sample status, and GMV

• Work closely with the wider TikTok Shop and Amazon teams to stay aligned with each brand's goals

Requirements:

• Fluent, professional English (written and spoken)

• Strong communication and relationship-building skills

• Comfortable on TikTok and across social platforms

• Organized and able to juggle multiple brands and workflows at once

• Self-starter who can work independently in a remote setup

• Reliable internet and some daily overlap with US business hours

Nice to have:

• 1+ year of experience as a community manager. Not a hard requirement, but a real differentiator

• Experience with TikTok Shop, affiliate programs, or creator/influencer marketing

• Experience managing Discord or other creator communities

• E-commerce / DTC / Amazon brand background

• Spanish & English speaker (most of our team is LATAM-based)

• Familiarity with tools like Notion, Slack, Cruva, and Kalodata