About the Department

***Currently, this is a certified paid position which pays $64355.09 gross annual salary and is subject to the non-certified general services pay dependent on state funding every biennium.***

Acceptable Experience and Education
Bachelor’s degree from an accredited college or university and one (1) year work experience in related agency work dealing with young people, law enforcement, or related area preferred. Case management experience is preferred.   
Bilingual (Spanish/English) preferred.

Certificates, Licenses, and other requirements
In order to access into the County’s network and systems, a personal mobile smart device is required by the hire start date.
Must have telephone and report residence.
Must be at least 21 years of age.
Must have a telephone and report residence.  
Must complywith allTexasJuvenileJustice Department(TJJD)JuvenileProbation Officercertification training requirements, including becoming certified in Handle with Care (HWC) or any other restraint technique adopted by the Department.
TheProbationOfficermustfulfilltherequirementsoftheTexasJuvenileJusticeDepartmentCodeofEthics.
Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso. 
Proof of automobile liability insurance coverage is required.

Minimum Requirements: Knowledge, Skills, and Abilities
Knowledge of: Departmental policies and procedures, TJJD standards, the Texas Penal Code, Texas Code of Criminal Procedure 61.02, and Texas Family Code in order to explain detention/probation/court orders and conditions to youths and family members; community providers and resources; case management practices; support service programs and eligibility requirements; mediation and behavior modification techniques; graduated sanctions; issues affecting maladjusted youth; social services delivery network; of TJJD and residential placement facilities;juvenile law, Texas Juvenile Justice Code, and Texas Family Code; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Skill/Ability to: work more than 40 hours during the work week, if required and must be able to travel by land or air to fulfill duties and responsibilities; must be able to telework; possess excellent communication skills in order to explain to youths and family members the conditions of supervision and consequences of failure to comply as well as maintain frequent communication with co-workers, other County employees, government agencies, law enforcement, outside organizations, and the general public; communicate clearly and precisely verbally and in writing with all levels of individuals to include families, maladjusted youth and the Juvenile Court; possess a high degree of responsibility coupled with a strong interest in young people; provide training regarding programming, departmental policies, procedures, court proceedings as well as TJJD standards; work positively and effectively with all types of children including severely maladjusted children and their families; learn the deviant forms of behavior in youths and handle such behavior as constructively as possible; use moderate discretion and possess the initiative to complete work assignments with little oversight; possess sound decision making skills foster and maintain working relationships with contracted and community providers to create opportunities for youth to be successful; use word processing software and other computer applications utilized by the department; communicate effectively, both verbally and in writing; communicate effectively with hostile, abusive or irrational individuals; high degree of maturity coupled with strong interest in young people and an ability to accept and work with all types of children; must be able to work positively and effectively with severely maladjusted children; ability and willingness to learn the deviant forms of behavior in youths and handle such behavior as constructively as possible; obtain and organize information; operate a personal computer and basic office equipment; establish and maintain effective working relationships with co-workers, department employees, outside organizations, attorneys and the general public; work closely with court officials and local law enforcement on cases; manage time effectively; interpret legal statutes; analyze reports and create strategic and tactical plans; complete the department’s pre-employment requirements; pass a Criminal Background Check.
Each and every position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance; 
• Work well with others and participate fully in a team-oriented environment; 
• Interface with other employees and customers in a courteous and respectful manner; 
• Maintain strict confidentiality; 
• Project positive support of their department and all county organizations at all times; and, 
• Maintain and enhance the Department’s commitment to customer service excellence. 

Position Duties

EssentialDuties
Supervises and monitorsallyouthsassigned to caseload according to risk level; 
Performs home visits, phone calls, and case management for youths according to the guidelines oftheJuvenileCourt and/or Deferred Prosecution program; 
Manages pre-adjudicated cases, collects and reports collateral information through interviews with family members, school, medical, and police reports;
Performs temporary duty assignments and cross-training;
MakesrecommendationtotheJuvenileCourtontreatmentplansfortheyouth; 
Testifies on new adjudicated cases, modifications, reviews by court, detention hearings, and admonishment hearings; is available duringPre-TrialHearingsforyouthsoncaseload;
Maintains current training in compliance with Texas Juvenile Justice Department (TJJD) and Abuse Neglect and Exploitation (ANE) /Prison Rape Elimination Aact (PREA) certifications, attends trainings for officer safety, cyber-security, suicide prevention, civil rights, sexual harassment, CPR/First Aid, and other required training;
Prepares and documents information pertaining to youths assigned to caseload;
Documents family demographics, daily activities, information required by the court, and interview information; 
Prepares thePre-DispositionReportonyouthsforpresentationtotheJuvenileCourtduringthe disposition of the case;
Assists with training new employees, coordinates with law enforcement agencies as needed, and coordinates tasks with interns for the completion of daily duties;
Must perform and comply with all duties and responsibilities listed below under the Texas Administrative Code (TAC) 341 as a certified juvenile probation officers: 
(1) Recommending a disposition in formal court proceedings; 
(2) Providing final approval of written social history reports; 
(3) Acting as the primary supervising officer for court-ordered and deferred prosecution cases; 
(4) Acting as the primary supervising officer in a collaborative supervision agreement under Family Code §51.075; 
(5) Developing and implementing case plans in accordance with Subchapter E of this chapter; 
(6) Conducting intake interviews and preliminary investigations and making release decisions under Family Code §53.01 unless another staff member is designated to do so by the juvenile board; 
(7) Taking a child into custody as authorized by Family Code §§52.01(a) (4), 52.01(a) (6), or 52.015; 
(8) Serving as the designated inter-county transfer officer and performing the duties required by Family Code §51.072; 
(9) Referring a child to a local mental health or mental retardation authority as required by Family Code §54.0408; and 
(10) Providing to the juvenile and to the juvenile's parent, guardian, or custodian a written explanation of the process of sealing juvenile records and a copy of Family Code Chapter 58, Subchapter C-1.
JPO III will be rotated between Intake and Probation Services based on operational need and/or for professional development to meet organizational needs. 

Depending on Area Assigned

Intake
Receives referrals from law enforcement agencies within El Paso County and ensures that all paperwork is properly completed in compliance with departmental and Court standards as well as within Title 3 standards of the Texas Family Code;
Completes preliminary investigation to include establishing probable cause, completing a risk and needs assessments and parental interview supporting recommendation on youth’s conditional release, detention, referral to deferred prosecution or formal court proceedings;
Obtains case file background and restricted information pertaining to youths or family members as per policy;
Handles confidential, sensitive, and/or restricted information pertaining to youths or families;

OtherImportantDuties
Performs such other related duties as may be assigned.
Maintains a safe and healthy work place environment. 
Must be available to work non-traditional hours and be on call as necessary on official business.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Minimum Qualifications

The Juvenile Probation Officer III (JPO III) oversees the intake, supervision and case management of youths referred to the department and/or subsequently, placed in diversionary programming or level III supervised probation. Juvenile Probation Officer III is responsible for the processing of  youths referred to the department, manages pre-adjudicated cases and youth in deferred prosecution programs; monitors the progress of youths assigned to their case load through home visits, school visits, and regular communication with guardians, parents, and team members; performs investigations into youth’s history and enters information into reports with recommendations to the Juvenile Court; oversees actions of youths placed on home detention.

Other Qualifications

Organizational Relationships

Reports to:Director of Intake or Director of Juvenile Probation Services, as assigned by the Chief Juvenile Probation Officer

Directs:This is a non-supervisory position

Other:Has contact with other department employees, law enforcement, child protection agencies, school personnel, service providers, court personnel, public agencies, youths, and family members.

Benefits

El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:

HOLIDAYS
16 holidays per year as recognized.


VACATION
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)


SICK LEAVE
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.


MISCELLANEOUS PAID LEAVES
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.


MEDICAL HEALTH BENEFITS 

Plan Costs – Biweekly Rates

Effective January 1, 2026 to December 31, 2026

Medical
Consumer Driven Health Plan (CDHP) 
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09

6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09

Core Plan 
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25

6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92

RETIREMENT
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.

DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.

LIFE INSURANCE
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.

LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.

SHORT-TERM DISABILITY
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.

RETIREE HEALTH INSURANCE
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.

EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.

SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

HEALTHY LIFESTYLE REIMBURSEMENT
Reimbursement of $15 per month for 6 months of continuous gym usage.

EDUCATIONAL ASSISTANCE PROGRAM (EdAP)
Reimbursement up to $2000 per calendar year for eligible education expenses.

EMPLOYEE FITNESS AND WELLNESS CENTER
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.

Supplemental Questions

01

Which of the following best describes your highest level of education?

• High School Diploma or equivalent
• 30 to less than 60 credits of college coursework
• Associate's degree
• More than 60 credits of college coursework
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

02

Which of the following best describes your experience dealing with young people, law enforcement, or related area?

• No experience
• Less than 1 year of experience
• 1 to less than 2 years of experience
• 2 to less than 3 years of experience
• 3 to less than 4 years of experience
• More than 4 years of experience

03

Which of the following best describes your experience in case management?

• No experience
• Less than 1 year of experience
• 1 to less than 2 years of experience
• 2 to less than 3 years of experience
• 3 to less than 4 years of experience
• More than 4 years of experience

04

Are you at least 21 years of age?

• Yes
• No

05

The position will require working flexible hours to include weekdays/nights, weekends, holidays, and different work shifts. Do you acknowledge this requirement?

• Yes
• No

06

Do you possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage?

• Yes
• No

07

Have you been convicted of a misdemeanor offense in the last five years?

• Yes
• No

08

Have you been convicted of a felony offense in the last ten years?

• Yes
• No

09

Are you currently employed with the El Paso County - Juvenile Probation Department?

• Yes, I AM currently employed with the El Paso County - Juvenile Probation Department.
• No, I am NOT currently employed with the El Paso County - Juvenile Probation Department.

10

Are you a former employee of El Paso County - Juvenile Probation Department?

• Yes, I AM a former employee of El Paso County - Juvenile Probation Department.
• No, I am NOT a former employee of El Paso County - Juvenile Probation Department.

11

Do you have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member? An immediate family member is defined as: Spouse (regardless of legally recognized status and gender), children, foster children, or any other war legally placed by a government agency, step-children, grandchildren, siblings, half-siblings, parents, parents-in-law, brother and sister-in-law, step-parent and grandparent. If yes, please enter name(s), relationship(s) and department(s) in the space below. B) If not applicable, please enter "N/A" in the space below.

12

JPD employees are expected to maintain a work environment that is free from inappropriate (intimate, romantic or dating) relationships between supervisors
and their subordinates or between employees involved in any other power-differentiated relationship:

A "power-differentiated relationship" is any supervisor-subordinate work relationship or other work relationship in which one employee supervises or manages (directly or indirectly) another employee or makes decisions concerning another employee's work activities, conditions or privileges of employment.

Please confirm if selected for the position; you are NOT in a "power-differentiated relationship"

• If I am selected for the position, I confirm that I am NOT in a "power-differentiated relationship"
• If I am selected for the position, I confirm that I AM in a "power-differentiated relationship"

13

Have you ever been employed by, contracted with, volunteered for, held an occupational license with a child-serving entity or entity that serves vulnerable populations (e.g., elderly people, incarcerated people, people in mental health facilities, people with disabilities)?

If yes, enter all entities with which you have or had an occupational license, are or have been employed, you have or had a contract, you have volunteered. Include information on how they may be contacted.

If not applicable, enter "No"

14

Have you ever had an employment, contract, or volunteer status suspended, terminated, or an occupational license revoked or suspended, even temporarily?

If you answered yes to any of the above, explain the circumstances in the text box below.

If not applicable, enter "No"

15

Have you ever had a finding of abuse, neglect, or exploitation (ANE) against you?

If you answered yes to any of the above, explain the circumstances in the text box below.

If not applicable, enter "No"

16

Have you had your name placed on a do-not-hire list or similar registry with an entity that provides services to or regulation of services for children or other vulnerable populations?

If you answered yes to any of the above, explain the circumstances in the text box below.

If not applicable, enter "No"

17

Have you ever had an immediate family member processed by the El Paso County Juvenile Probation Department? If yes, please enter name(s) and relationship(s) in the space below. If not applicable, please enter "N/A" in the space below.

18

Do you possess a working telephone and a permanent residence address?

• Yes, I DO possess both a working telephone and a permanent residence address
• Yes, I DO possess a working telephone, but I do not possess a permanent residence address
• Yes, I DO possess a permanent residence address, but I do not possess a working telephone
• No, I do NOT possess either a working telephone or a permanent residence address

19

The Juvenile Probation Department has received approval for positions funded by grants. If offered one of these grant-funded positions, would you be interested?

• Yes, I would be interested.
• No, I would NOT be interested.

20

All applicants must complete the Texas Juvenile Justice Department (TJJD) Pre-Screening Form (Disclosure of Prior Employment and Discipline) before they can proceed in the recruitment process.
Please copy and paste the following link into your browser to download and complete the required form:
https://view.officeapps.live.com/op/view.aspx?src=https://www.tjjd.texas.gov/wp-content/uploads/2026/03/TJJD-CER-350-4-1-26.docx&wdOrigin=BROWSELINK
Once completed, attach it to your application prior to submitting.
Failure to complete and submit this form will result in disqualification from the hiring proces

21

Do you acknowledge that, if selected for this position, you must obtain and maintain certification as a Juvenile Supervision Officer through the Texas Juvenile Justice Department within 90 days of hire?

• Yes, I DO acknowledge.
• No, I do NOT acknowledge.

22

I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.

• Yes
• No

Required Question

Agency Information

Employer

County of El Paso

Address

500 E. Overland Ave.








El Paso, Texas, 79901

Phone

(915) 273-3520

Website

http://www.epcounty.com/jobs