Posted 1mo ago

Lead Conversion Team Representative/Remote

@ King Law Offices
Forest City or United States
RemoteFull Time
Responsibilities:Initiating contact, Scheduling appointments, Following up
Requirements Summary:3+ years sales experience; law-firm or services background preferred; CRM experience; strong communication; ability to convert leads.
Technical Tools Mentioned:CRM, Clio
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Job Description

Key Responsibilities:

Lead Engagement:

  • Initiate contact with prospective clients, showcasing the unique value our firm provides.
  • Establish rapport and communicate the benefits of choosing our services.

Case Evaluation Facilitation:

  • Partner with a dedicated team member to conduct insightful consultations, addressing the specific needs and concerns of potential clients.

Appointment Management:

  • Schedule appointments with precision, ensuring optimal availability and confirming attendance to maximize conversion opportunities.

Follow-Up Excellence:

  • Implement a strategic follow-up plan to nurture leads and guide them through the decision-making process.
  • Tailor communications to address individual client needs and concerns.
  • Effectively manage a pipeline with tailored communication efforts, including phone and email follow-ups. 

Conversion Focus:

  • Shift gears from initial contact to a targeted approach focused on turning leads into paying clients.
  • Employ persuasive techniques and effective communication to drive conversion.

Sales Metrics:

  • Track and analyze key performance indicators to measure lead conversion rates, identify trends, and implement strategies for continuous improvement.

 

Qualifications:

Sales Acumen:

  • Demonstrated ability to influence and persuade, turning potential clients into committed clients of the firm.

Effective Communication:

  • Exceptional verbal and written communication skills with an emphasis on building trust and rapport.

Organization and Time Management:

  • Proven ability to multitask in a fast-paced environment, meeting same-day deadlines with meticulous attention to detail.

Tech Savvy:

  • Proficient in computer skills, including data entry, and experience with multi-office phone systems.

Team Collaboration:

  • Ability to work seamlessly within a team and independently, exhibiting professionalism at all times.

Adaptability:

  • Quick learner who can adapt to evolving strategies and exhibit sound judgment.

Experience:

· 3+ years of sales experience with a proven track record of meeting or exceeding targets
· Experience in a law firm or services industry is highly preferred
· Strong background in customer relationship management
· Proven negotiation and closing skills
· Ability to analyze sales data and develop effective strategies
· Experience with CRM systems (e.g., Clio)
· Excellent communication and presentation skills
· Self-motivated with the ability to work independently and in a team
· Adaptable to changing market conditions and quick to learn new products and techniques