HiringCafe
Posted 1mo ago

Lead Server/Floor Supervisor

@ Sabio Hospitality Group
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Pleasanton, California, United States
$18-$22/hrOnsiteFull Time
Responsibilities:Table service, Wine service, Guest satisfaction
Requirements Summary:3-5 years restaurant serving experience; ability to stand/walk long periods; strong customer service and wine knowledge; weekend/evening availability; WSET/CMS/CS preferred
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Job Description
Benefits:
  • Employee discounts
  • Flexible schedule
  • Health insurance
We are a Michelin Guide Award Winning upscale restaurant looking for an experienced Server to join our team! You will be helping to create exceptional experiences for our customers during their dining experience with us by taking and serving food and drink orders and resolving customer issues.
 
We are looking for someone who is passionate about food and dining and can share their passion by going above and beyond for customers. This position also requires a firm knowledge of wine service. As a restaurant focused on food and wine pairing, this supervisor role focuses on the restaurant wine inventory and pairing selections. You will work closely with our restaurant group's Beverage Director/Sommelier. A natural people person with an eye for the details, who is looking to join a hard-working and efficient team that cares about great food, wine and customer experience. 
 
Responsibilities: 
  • Table Service including -- taking food orders, facilitating wine service (decanting, etc.), anticipate needs of guest.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time
  • Communicate customer orders to kitchen staff 
  • Collect customer payments and provide change in a timely and courteous manner
  • Direct and manage floor when the General Manager is not available.
  • Delegate side work and closing/opening duties.
  • Updating wine lists and pairing notes
  • Wine inventory and storage
Qualifications: 
  • Previous restaurant experience, 3 - 5 years serving experience
  • Ability to stand, walk, and carry food trays for prolonged periods of time
  • Ability to effectively listen to and respond to customer needs
  • Must have a courteous, friendly and professional demeanor
  • Ability to multitask efficiently
  • Must be able to work weekends, evenings and holidays
  • WSET or CMS or CS qualification preferred
Compensation:
  • Pay based on experience
  • Employer subsidized health care after 90 days of employment
  • Shift meal and beverage
 
Complete our short application today! 
 
 

Compensation: $18.00 - $22.00 per hour


We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

 

Sabio on Main is a Bay Area Best 50 restaurant located in downtown Pleasanton. Chef Francis Hogan crafts seasonal California dishes using ingredients from local farm and ranch partners. Our wine list is ranked by Wine Spectator as one of the best in the country, and our cocktail program has received top honors at an Alameda County Craft Cocktail competition.The Sabio team delivers the best culinary, beverage and service experience in the area. We are serious about our craft, but we have fun and enjoy the ride.