Description

Energize your Career at SECO Energy!

General Purpose of Job

The Learning Management System (LMS) Coordinator supports the effective operation, administration, and continuous improvement of SECO Energy’s Learning Management System (PowerUp Academy). This position works closely with the LMS Administrator to assist with day-to-day system coordination, content management, user support, and training delivery. The LMS Coordinator serves as a key resource for employees and leaders, ensuring training materials are properly organized, accessible, and aligned with organizational learning goals.

This role helps maintain data accuracy, supports system configuration needs, troubleshoots user issues, and contributes to a positive learning experience across the Cooperative.

Minimum Required Qualifications and Competencies

The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

Education 

• Minimum: Two (2) year associate degree in business, education, HR, information technology, or a related field; or equivalent combination of education and experience.
• Job-related experience may be substituted for the required education on a year-for-year basis. 

Experience 

• Minimum: Two (2) years of experience in training, HR systems, LMS support, administrative support, or related function.
• Experience within an electric utility or related industry is preferred. 

Other Requirements  

• Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.  
• Normal work hours will be eight (8) hours Monday through Friday, between 8:00 am to 5:00 pm.  
• Successful completion of pre-employment background check, physical and drug screen. 

Driving Requirements: Valid Florida Driver's License.

Core Competencies

• Safety: Follows safety procedures diligently, identifies potential hazards, and takes appropriate action to maintain a safe working environment.
• Member Commitment: Provides exceptional service to members, actively listening to their needs and ensuring their satisfaction.
• Honesty & Integrity: Acts with honesty and integrity in all tasks, maintaining transparency and ethical standards.
• Work Ethic: Demonstrates a strong work ethic by consistently meeting deadlines and achieving high performance in all tasks.
• Inclusive Culture: Contributes to an inclusive culture by respecting and valuing diverse perspectives and collaborating effectively with all team members.
• Accountability: Takes responsibility for their actions and decisions, ensuring they meet commitments and deliver high-quality work.
• Teamwork: Works collaboratively with team members, sharing information and supporting collective goals.

Job Specific Competencies

• LMS Coordination: Working knowledge of LMS platforms and ability to learn system configuration options. Capacity to create high-quality new learning content using authoring tools like Articulate Rise 360 and Camtasia.
• Technical Aptitude: Ability to troubleshoot basic user and system issues, identify root causes, and escalate when needed.
• Data Analysis: Skilled in analyzing user data and generating actionable insights to improve training effectiveness.
• Project Management: Capable of managing multiple LMS-related projects, ensuring timely delivery and quality outcomes.
• Collaboration: Effectively works with subject matter experts and other stakeholders to meet training goals.
• Regulatory Compliance: Knowledge of legal and organizational training requirements to ensure LMS content and processes adhere to necessary standards.
• Creative Skills: Demonstrates visual design aptitude in digital/graphic, and photographic mediums using applications like Adobe Lightroom/Photoshop and Canva.
• Video Production: Ability to property operate and record content using field video cameras and microphones, manage3 file transfers and edit using Adobe Premiere.

Verification
The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).

Essential Duties and Responsibilities

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative. 

LMS Implementation and Maintenance:

• Manage the end-to-end implementation of the learning management system.
• Configure system settings, user roles, permissions, and workflows to meet organizational needs.
• Monitor and ensure the LMS’s smooth operation and system functionality.
• Perform regular updates, backups, and troubleshooting to maintain system performance. 

Content Development and Management:

• Upload, organize, and manage training materials, courses, and assessments in the LMS.
• Develop engaging e-learning content in collaboration with subject matter experts.
• Ensure all training materials are aligned with organizational goals and compliance standards.

User Support and Training:

• Provide technical support to staff, faculty, and users of the LMS.
• Conduct training sessions and create user guides to enhance LMS utilization.
• Address and resolve LMS-related issues promptly and efficiently.

 Data Analysis and Reporting:

• Generate and analyze reports on training progress, completion rates, and LMS usage.
• Provide insights and recommendations to improve training effectiveness and user engagement.

Continuous Improvement:

• Identify and implement opportunities for LMS growth and enhancement.
• Stay current with LMS trends, updates, and best practices to ensure system relevance.
• Collaborate with stakeholders to assess training needs and improve learning strategies.

Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. 
 
While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

This position has a general office environment. The noise level in the work environment is usually moderate.

Summary