The Lease-Up Support Specialist provides centralized, short-term, and project-based support to new construction and lease-up communities. This role partners closely with onsite property teams, construction, marketing, and operations to ensure a successful lease-up process from pre-leasing through stabilization. The Specialist serves as a subject-matter resource, helping standardize processes, maintain timelines, and alleviate staffing gaps during critical phases of new community openings.
This position is primarily corporate-based but will involve intermittent travel to assist onsite teams as needed.
Key Responsibilities
- Support administrative needs of the Executive Vice President of Operations.
- Support the EVP of Operations with property inspections and documentation.
- Provide leasing and administrative support to the lease-up team.
- Support the leasing team with administrative tasks such as lease document preparation and data entry.
- Maintain accurate records of prospects, applicants, and lease statuses in property management systems.
- Provide additional administrative support to Owner and other Executives if needed.
- Deliver excellent customer service and contribute to a positive resident experience.
- Performs other duties as assigned.
Skills, Knowledge and Expertise
- Proficient in Microsoft Office (email, calendar, work, excel)
- Articulate in verbal and written communication
- Professional discretion
- Organizational/Time Management skills
- Ability to stay on task while multi-taskingHS Diploma
- 1-2yrs experience in administrative role
- Must have valid driver’s license and own transportation
- Ability to travel to properties as needed
Preferred
- Bachelor’s Degree
- Experience with property management
- Experience with Rent Café and/or Yardi
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance